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~subject:"Konsumentenverhalten"
~isPartOf:"Journal of business economics : JBE"
~isPartOf:"The journal of services marketing"
~person:"Tram-Anh Ngoc Pham"
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Konsumentenverhalten
Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Consumer behaviour
1
Customer integration
1
Customer service
1
Customer service co-creation literacy
1
Customer value
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Dienstleistung
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Dienstleistungsqualität
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Gesundheitsversorgung
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Gesundheitswesen
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Health care
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Health care system
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Interaction behavior
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Kundenintegration
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Kundenservice
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Kundenwert
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Relationship marketing
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Service quality
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Service-Dominant Logic
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Service-dominant logic
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Services
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Social support
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Transformative service
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Value co-creation
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Tram-Anh Ngoc Pham
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Journal of business economics : JBE
The journal of services marketing
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Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
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