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~isPartOf:"The journal of applied business research"
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Beziehungsmarketing
5
Consumer behaviour
5
Customer Loyalty
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Relationship marketing
5
Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
Einzelhandel
3
Retail trade
3
Customer Satisfaction
2
Customer retention
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Kundenbindung
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Perceived Value
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Store Image
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Switching Costs
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Switching behaviour
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Wechselverhalten
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Commitment
1
Confidence
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Corporate Image
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Corporate reputation
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Customer service
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Financial services
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Stan, Valentina
3
Caemmerer, Barbara
1
Cattan-Jallet, Roxane
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Dhurup, Manilall Roy
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Mafini, Chengedzai
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Van Tonder, Estelle
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The journal of applied business research
Journal of Services Marketing
75
International Journal of Bank Marketing
54
Journal of Consumer Marketing
54
Journal of retailing and consumer services
48
European Journal of Marketing
40
International Journal of Retail & Distribution Management
34
Journal of business research : JBR
29
Journal of Product & Brand Management
25
International Journal of Contemporary Hospitality Management
24
Marketing Intelligence & Planning
24
Strategic Direction
22
SpringerLink / Bücher
20
The service industries journal
17
Journal of hospitality marketing & management
16
Cogent business & management
14
Springer eBook Collection
14
International journal of contemporary hospitality management
13
Journal of Service Management
13
Strategy & Leadership
13
International journal of hospitality management
12
Research
12
Cogent Business & Management
11
Journal of the Academy of Marketing Science
11
Psychology & marketing
11
The TQM journal : the international review of organizational improvement
11
The international journal of bank marketing : IJBM
11
Asia Pacific Journal of Marketing and Logistics
10
Journal of Business & Industrial Marketing
10
Journal of marketing theory and practice
10
Munich Business School - Publications
10
Services marketing quarterly
10
Asia Pacific journal of marketing and logistics
9
International Journal of Quality & Reliability Management
9
Management Decision
9
Munich Business School Working Paper
9
The TQM Journal
9
The journal of services marketing
9
Journal of strategic marketing
8
Service business
8
The TQM Magazine
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ECONIS (ZBW)
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Does consumer gender influence the relationship between consumer loyalty and its antecedents?
Stan, Valentina
- In:
The journal of applied business research
31
(
2015
)
4
,
pp. 1593-1604
Persistent link: https://www.econbiz.de/10011350484
Saved in:
2
Customer loyalty development : the role of switching costs
Stan, Valentina
;
Caemmerer, Barbara
;
Cattan-Jallet, Roxane
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1541-1554
Persistent link: https://www.econbiz.de/10010198085
Saved in:
3
Trust and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
4
Antecedents of customer loyalty in the retailing sector : the impact of switching costs
Stan, Valentina
- In:
The journal of applied business research
31
(
2015
)
2
,
pp. 371-382
Persistent link: https://www.econbiz.de/10010526775
Saved in:
5
Drivers of customer loyalty in South African retail stores
Mafini, Chengedzai
;
Dhurup, Manilall Roy
- In:
The journal of applied business research
31
(
2015
)
4
,
pp. 1295-1310
Persistent link: https://www.econbiz.de/10011350591
Saved in:
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