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~person:"Rodríguez del Bosque, Ignacio A."
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Consumer behaviour
6
Konsumentenverhalten
6
Beziehungsmarketing
5
Corporate Social Responsibility
5
Corporate social responsibility
5
Customer satisfaction
5
Kundenzufriedenheit
5
Relationship marketing
5
Customer retention
4
Kundenbindung
4
Confidence
2
Corporate reputation
2
Customers
2
Firmenimage
2
Hospitality industry
2
Identification
2
Loyalty
2
Satisfaction
2
Vertrauen
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customer loyalty
2
Bank
1
Banking industry
1
CSR
1
CSR image
1
Customer identification
1
Customer loyalty
1
Customer trust
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Dienstleistungsqualität
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Emotion
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Emotions
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Employee retention
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Financial services
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Finanzdienstleistung
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Gastgewerbe
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Hotel industry
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Hotellerie
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Rodríguez del Bosque, Ignacio A.
Rennhak, Carsten
12
Prentice, Catherine
11
Ferguson, Rick
9
Izogo, Ernest Emeka
8
Kandampully, Jay
8
Aksoy, Lerzan
7
Becker, Roman
7
Daschmann, Gregor
7
Hlavinka, Kelly
7
Mattila, Anna S.
7
Ramaseshan, B.
7
Baumann, Chris
6
Frank, Björn
6
Han, Heesup
6
Makanyeza, Charles
6
Ozuem, Wilson
6
Bell, Chip R.
5
Bilgihan, Anil
5
Burton, Suzan
5
Confente, Ilenia
5
Gouthier, Matthias
5
Hapsari, Raditha
5
Hennig-Thurau, Thorsten
5
Lee, Richard
5
Mittal, Divya
5
Murphy, Jamie
5
Pilelienė, Lina
5
Ramanathan, Ramakrishnan
5
Roberts-Lombard, Mornay
5
Rowley, Jennifer
5
Agrawal, Shiv Ratan
4
Anaya-Sánchez, Rafael
4
Athanasopoulou, Pinelopi
4
Auruškevičienė, Viltė
4
Babakus, Emin
4
Bakanauskas, Arvydas
4
Enkawa, Takao
4
Gan, Christopher
4
Giovanis, Apostolos
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Corporate reputation review : an international journal
1
European journal of marketing : EJM
1
International journal of hospitality management
1
Journal of business ethics : JOBE
1
Journal of hospitality marketing & management
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
2
Corporate image and reputation as drivers of customer loyalty
Leaniz, Patricia Martínez García de
;
Rodríguez del …
- In:
Corporate reputation review : an international journal
19
(
2016
)
2
,
pp. 166-178
Persistent link: https://www.econbiz.de/10011552649
Saved in:
3
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
4
An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
Saved in:
5
The effect of corporate associations on consumer behaviour
Pérez, Andrea
;
Salmones, María del Mar García de los
; …
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 218-238
Persistent link: https://www.econbiz.de/10009718536
Saved in:
6
CSR and customer loyalty : the roles of trust, customer identification with the company and satisfaction
Martínez, Patricia
;
Rodríguez del Bosque, Ignacio A.
- In:
International journal of hospitality management
35
(
2013
),
pp. 89-99
Persistent link: https://www.econbiz.de/10010225848
Saved in:
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