//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Smith, Alan D."
~subject:"Pittsburgh (Pa.)"
~subject:"CRM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer relationship"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Pittsburgh (Pa.)
CRM
Beziehungsmarketing
33
Relationship marketing
33
USA
15
United States
15
Consumer behaviour
8
Konsumentenverhalten
8
E-commerce
5
Electronic Commerce
5
Lieferkette
5
Supply chain
5
Einzelhandel
4
Quality management
4
Qualitätsmanagement
4
Retail trade
4
Dienstleistungsqualität
3
Empirical method
3
Empirische Methode
3
Lieferantenmanagement
3
Service quality
3
Supplier relationship management
3
customer relationship management
3
Automotive industry
2
Bargeldloser Zahlungsverkehr
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
E-procurement
2
Elektronische Beschaffung
2
Impact assessment
2
Internet marketing
2
Kfz-Industrie
2
Kundenbindungsprogramm
2
Kundenzufriedenheit
2
Loyalty program
2
New product development
2
Noncash payments
2
Online-Marketing
2
Produktentwicklung
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Case study
1
Fallstudie
1
Language
All
English
9
Author
All
Smith, Alan D.
Rodriguez, Michael
5
Agnihotri, Raj
3
Gil-Gomez, Hermenegildo
3
Guerola-Navarro, Vicente
3
Itani, Omar S.
3
Oltra-Badenes, Raul
3
Trainor, Kevin J.
3
Vrontis, Demetris
3
Abdolvand, Neda
2
Aggarwal, Himanshu
2
Agrawal, Shiv Ratan
2
Alavi, Shirin
2
Chatterjee, Sheshadri
2
Chaudhuri, Ranjan
2
Chawla, Deepak
2
Costa, Renato J. Lopes da
2
Gulliver, Stephen R.
2
Gupta, Gaurav
2
Gupta, Shruti
2
Harandi, Saeedeh Rajaee
2
Hidayanto, Achmad Nizar
2
Kamboj, Shampy
2
Kaur, Gunjeet
2
Kureshi, Sonal
2
Mehta, Arpita
2
Pereira, Leandro
2
Rahman, Zillur
2
Sainio, Liisa-Maija
2
Salojärvi, Hanna
2
Thomas, Sujo
2
Yadav, Mayank
2
Abbad, Muneer
1
Abdelhadi, Mohammed Abdelmotaal
1
Abdelsalam, Mohammed Khalifa
1
Abedin, Babak
1
Aboalganam, Khalid M.
1
Abou-Shouk, Mohamed A.
1
Afsar, Amir
1
Aggarwal, Rohit
1
more ...
less ...
Published in...
All
International journal of business information systems : IJBIS
2
International journal of business innovation and research
2
International journal of process management and benchmarking : IJPMB
2
Health marketing quarterly
1
International journal of electronic finance : IJEF
1
International journal of services and operations management : IJSOM
1
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
2
Perceived consumer issues associated with online vehicle purchase decisions
Smith, Alan D.
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 84-107
Persistent link: https://www.econbiz.de/10014314031
Saved in:
3
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
4
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
5
Search engine marketing and customer relationship management within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
6
Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D.
;
Potter, Jodi A.
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 65-92
Persistent link: https://www.econbiz.de/10003953748
Saved in:
7
Marketing and reputation aspects of neonatal safeguards and hospital-security systems
Smith, Alan D.
- In:
Health marketing quarterly
26
(
2009/10
)
2
,
pp. 117-144
Persistent link: https://www.econbiz.de/10003860268
Saved in:
8
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
9
Online payment service providers and customer relationship management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->