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~person:"Smith, Alan D."
~subject:"customer relationship management"
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customer relationship management
Beziehungsmarketing
33
Relationship marketing
33
USA
15
United States
15
Consumer behaviour
8
Konsumentenverhalten
8
CRM
5
E-commerce
5
Electronic Commerce
5
Lieferkette
5
Supply chain
5
Einzelhandel
4
Pittsburgh (Pa.)
4
Quality management
4
Qualitätsmanagement
4
Retail trade
4
Dienstleistungsqualität
3
Empirical method
3
Empirische Methode
3
Lieferantenmanagement
3
Service quality
3
Supplier relationship management
3
Automotive industry
2
Bargeldloser Zahlungsverkehr
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
E-procurement
2
Elektronische Beschaffung
2
Impact assessment
2
Internet marketing
2
Kfz-Industrie
2
Kundenbindungsprogramm
2
Kundenzufriedenheit
2
Loyalty program
2
New product development
2
Noncash payments
2
Online-Marketing
2
Produktentwicklung
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Smith, Alan D.
Kumar, V.
4
Abdolvand, Neda
3
Alavi, Shirin
3
Harandi, Saeedeh Rajaee
3
Abu-Shanab, Emad
2
Ahmed, Sohel
2
Albadvi, Amir
2
Bojanowska, Agnieszka
2
Ding Hooi Ting
2
Hidayanto, Achmad Nizar
2
Jaber, Faten
2
Mehta, Arpita
2
Netzer, Oded
2
Zhang, Jonathan Z.
2
Abbad, Muneer
1
Abedin, Babak
1
Aboalganam, Khalid M.
1
Afsar, Amir
1
Afèche, Philipp
1
Aggarwal, Himanshu
1
Aghdaie, Fathollah Amiri
1
Ahafianyo, Jasper Tetteh
1
Ahearne, Michael
1
Akhondzadeh-Noughabi, Elham
1
Al Balawi, Ramah
1
Al Qeisi, Kholoud
1
Al-Shawabkeh, Abdallah
1
Al-Weshah, Ghazi A.
1
Alaniazar, Seiran
1
Alas, Y.
1
Alberg, Dima
1
Aldaihani, Faraj Mazyed Faraj
1
Alhakimi, Wail
1
Ali, Noor Azman Bin
1
Alkhatib, Ghazi
1
Almohaimmeed, Bader
1
Amin-Naseri, Mohammad Reza
1
Aminafshar, Zahra
1
Amlus, Mohammad Harith
1
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International journal of business information systems : IJBIS
2
International journal of process management and benchmarking : IJPMB
1
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ECONIS (ZBW)
3
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1
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
2
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
3
Search engine marketing and customer relationship management within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
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