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~subject:"Dienstleistungsqualität"
~isPartOf:"Journal of business research : JBR"
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Search: subject_exact:"Customer retention"
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Dienstleistungsqualität
Customer retention
18
Kundenbindung
17
Beziehungsmarketing
13
Relationship marketing
13
Consumer behaviour
11
Konsumentenverhalten
11
Customer loyalty
6
Customer satisfaction
6
Kundenzufriedenheit
6
Brand image
3
Gambling
3
Glücksspiel
3
Internet marketing
3
Markenimage
3
Online-Marketing
3
Customer value
2
Kundenwert
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Lieferantenmanagement
2
Loyalty
2
Service quality
2
Social Web
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Social network
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Social relations
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Social web
2
Soziale Beziehungen
2
Soziales Netzwerk
2
Supplier relationship management
2
Viral marketing
2
Virales Marketing
2
2000-2008
1
Attachment style
1
Attitudinal loyalty
1
B-to-B-Marketing
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B2B context
1
Behavioral loyalty
1
Betriebliche Wertschöpfung
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Brand community
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Evanschitzky, Heiner
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Lentz, Patrick
1
Prentice, Catherine
1
Woisetschläger, David
1
Wong, IpKin Anthony
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Journal of business research : JBR
Journal of retailing and consumer services
11
The service industries journal
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Asia Pacific journal of marketing and logistics
3
Gabler Edition Wissenschaft
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Services marketing quarterly
3
The journal of services marketing
3
Cogent business & management
2
International journal of services and operations management : IJSOM
2
Journal for global business advancement : JGBA
2
Journal of business economics and management
2
Journal of contemporary management : JMC
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality marketing & management
2
Journal of service management
2
Journal of the Academy of Marketing Science
2
Marktorientiertes Management
2
Nomos eLibrary / Wirtschaft
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Reihe Dienstleistungsmanagement | Dienstleistungsmarketing
2
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
2
The journal of applied business research
2
Academic journal of economic studies
1
Advances in hospitality and leisure
1
Bangladesh journal of political economy
1
Benchmarking : an international journal
1
Benchmarking : an international journal ; BIJ
1
Betriebswirtschaftliche Forschung und Praxis : BFuP
1
Brand management ; Vol. 2
1
British journal of management : BJM
1
Business and Economic Research : BER
1
Business and management issues in the global and digital era : Indonesian perspectives
1
Business performance measurement and management
1
Business process management journal
1
Central European business review : CEBR
1
Cornell hospitality quarterly : CQ
1
Department of Economics working paper
1
Dienstleistungsmanagement, Dienstleistungsmarketing
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ECONIS (ZBW)
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Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
2
How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings
Woisetschläger, David
;
Lentz, Patrick
;
Evanschitzky, Heiner
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 800-808
Persistent link: https://www.econbiz.de/10009229009
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