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  • Search: subject_exact:"Dienstleistung"
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Year of publication
Subject
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Dienstleistung 7,142 Services 3,721 Dienstleistungssektor 1,374 Service industry 1,258 Deutschland 1,193 Germany 980 Freie Berufe 885 Professional services 880 Theorie 827 Theory 819 Dienstleistungsqualität 632 Service quality 630 Innovation 605 Dienstleistungsmanagement 489 Service management 483 Dienstleistungsmarketing 452 Services marketing 449 Beziehungsmarketing 421 Relationship marketing 417 Unternehmensdienstleistung 415 Marketing 411 Business services 403 Management 391 Innovationsmanagement 347 Service innovation 334 Konsumentenverhalten 331 Consumer behaviour 329 Dienstleistungsinnovation 320 Innovation management 309 Dienstleistungshandel 284 Trade in services 280 USA 276 Customer integration 257 Kundenintegration 257 United States 253 Betriebliche Wertschöpfung 241 Value creation 239 Kundenzufriedenheit 233 Customer satisfaction 232 Welt 225
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Online availability
All
Undetermined 1,090 Free 888 CC license 28
Type of publication
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Book / Working Paper 4,420 Article 3,585 Journal 142 Other 1
Type of publication (narrower categories)
All
Article in journal 1,961 Aufsatz in Zeitschrift 1,961 Graue Literatur 902 Non-commercial literature 902 Aufsatz im Buch 808 Book section 808 Hochschulschrift 581 Working Paper 480 Arbeitspapier 445 Thesis 408 Collection of articles of several authors 346 Sammelwerk 346 Konferenzschrift 203 Aufsatzsammlung 194 Amtsdruckschrift 179 Government document 179 Dissertation u.a. Prüfungsschriften 175 Bibliografie enthalten 110 Bibliography included 110 Case study 98 Fallstudie 98 Conference proceedings 96 Lehrbuch 94 Statistik 75 Textbook 67 Forschungsbericht 44 Statistics 40 Handbook 32 Handbuch 32 Advisory report 31 Gutachten 31 No longer published / No longer aquired 31 Ratgeber 28 Article 26 Guidebook 25 Conference paper 22 Konferenzbeitrag 22 Adressbuch 18 Festschrift 17 Directory 16
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Language
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English 3,815 German 2,871 Undetermined 1,006 French 220 Russian 92 Polish 56 Italian 41 Spanish 33 Dutch 28 Hungarian 23 Swedish 16 Czech 14 Danish 13 Bulgarian 10 Portuguese 8 Croatian 7 Malay (macrolanguage) 6 Finnish 5 Modern Greek (1453-) 4 Norwegian 4 Romanian 4 Slovak 4 Bosnian 2 Lithuanian 2 Multiple languages 2 Slovenian 2 Serbian 2 Ukrainian 2 Chinese 2 Arabic 1 Estonian 1 Ancient Greek (to 1453) 1 Georgian 1 Latvian 1 Turkish 1
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Author
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Bruhn, Manfred 93 Merz, Joachim 83 Corsten, Hans 70 Gössinger, Ralf 45 Meffert, Heribert 37 Leimeister, Jan Marco 35 Edvardsson, Bo 32 Krcmar, Helmut 31 Wasilewski, Rainer 29 Haller, Sabine 27 Meyer, Anton 26 Hadwich, Karsten 24 Paic, Peter 24 Stauss, Bernd 24 Vargo, Stephen L. 23 Fließ, Sabine 22 Ahlert, Dieter 21 Kleinaltenkamp, Michael 20 Bitner, Mary Jo 19 Berry, Leonard L. 17 Görg, Holger 17 Lusch, Robert F. 17 Oberlander, Willi 17 Weinkopf, Claudia 17 Zeithaml, Valarie A. 17 Grönroos, Christian 16 Gustafsson, Anders 16 Witell, Lars 16 Fisk, Raymond P. 14 Polese, Francesco 14 Crinò, Rosario 13 Gallouj, Faïz 13 Ganz, Walter 13 Richter, Magnus 13 Wirtz, Jochen 13 Bullinger, Hans-Jörg 12 Hipp, Christiane 12 Lovelock, Christopher H. 12 Parasuraman, A. 12 Zwick, Markus 12
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Institution
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Devlet İstatistik Enstitüsü 56 Springer Fachmedien Wiesbaden 44 Europäische Kommission 31 OECD 28 Europäische Kommission / Statistisches Amt 23 Universität <Kassel> / Fachgebiet Wirtschaftsinformatik 23 National Bureau of Economic Research 19 Friedrich-Alexander-Universität Erlangen-Nürnberg / Institut für Freie Berufe 13 London School of Economics and Political Science 13 Institut für Handelsmanagement und Netzwerkmarketing <Münster, Westfalen> 12 Institut für Freie Berufe <Nürnberg> 11 Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft 11 Stiftung zur Förderung der Wissenschaftlichen Forschung über Wesen und Bedeutung der Freien Berufe 10 Ecorys 9 Forschungsinstitut Freie Berufe 9 Institut Arbeit und Technik <Gelsenkirchen> 9 Nomos Verlagsgesellschaft 9 DECISION 8 Europäische Kommission / Generaldirektion Justiz und Verbraucher 8 TNO 8 Verlag Dr. Kovač 8 Deutsches Institut für Wirtschaftsforschung 7 Deutschland / Bundesministerium für Bildung und Forschung 7 European Foundation for the Improvement of Living and Working Conditions 7 Europäische Kommission / Generaldirektion Migration und Inneres 7 Ungarn / Központi Statisztikai Hivatal 7 Österreich / Bundesministerium für Verkehr, Innovation und Technologie 7 Bundesverband der Freien Berufe 6 Központi Statisztikai Hivatal 6 Svenska Handelshögskolan <Helsinki> 6 American Marketing Association 5 Europäische Gemeinschaften / Kommission 5 Fraunhofer-Institut für System- und Innovationsforschung 5 IGI Global 5 Industrie- und Handelskammer <Köln> 5 Institut für Technik der Betriebsführung 5 Institut für Volkswirtschaftslehre <Ilmenau> 5 Institut für Zukunftsstudien und Technologiebewertung 5 Malaysia / Jabatan Perangkaan 5 Springer-Verlag GmbH 5
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Published in...
All
SpringerLink / Bücher 130 The journal of services marketing 66 Journal of service management 64 The service industries journal 61 Schriften zum Produktionsmanagement 57 Başbakanlık Devlet Istatistik Enstitüsü, Yayin 56 Journal of business research : JBR 51 Ifo Schnelldienst 47 Journal of service research : JSR 39 FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg 33 Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie 32 FFB-Diskussionspapier 31 Springer eBook Collection / Business and Economics 29 Research 28 Springer eBook Collection 28 International journal of services technology and management 25 Gabler Edition Wissenschaft 24 International journal of production economics 24 Journal of service research 24 Industrial marketing management : the international journal for industrial and high-tech firms 23 The journal of business & industrial marketing 23 Schriften des Forschungsinstituts Freie Berufe 21 Izvestija Akademii Nauk SSSR 20 Working paper / National Bureau of Economic Research, Inc. 20 Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen 19 Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing 19 Journal of retailing and consumer services 19 Schriftenreihe innovatives Dienstleistungsmanagement 19 Forum Dienstleistungsmanagement 18 NBER working paper series 18 Politická ekonomie : teorie, modelování, aplikace 18 ifo Dresden berichtet 18 International journal of services and operations management 17 The science of service systems 17 European journal of marketing : EJM 16 Handbook of service science ; [Vol. 1] 16 NBER Working Paper 16 London School of Economics and Political Science - Publications 15 Prace naukowe Akademii Ekonomicznej Imienia Oskara Langego we Wrocławiu 15 The handbook of innovation and services : a multi-disciplinary perspective 15
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Source
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ECONIS (ZBW) 6,795 USB Cologne (EcoSocSci) 898 USB Cologne (business full texts) 211 EconStor 86 ArchiDok 77 RePEc 68 BASE 5 OLC EcoSci 5 Other ZBW resources 3
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Showing 131 - 140 of 8,148
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Dienstleistungsmarketing : Grundlagen - Strategien - Instrumente
Klein, Andreas - 2024
Persistent link: https://www.econbiz.de/10011921069
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More than pretty boxes : how the rise of professional organizing shows us the way we work isn't working
Lane, Carrie M. - 2024
"For a widely dreaded, mundane task, organizing one's possessions has taken a surprising hold on our cultural imagination. For those with enough means and/or desperation, there are people who can be hired to help declutter. Here Carrie M. Lane introduces us to the world of professional...
Persistent link: https://www.econbiz.de/10014578384
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Development and validation of a service captivity scale
Rayburn, Steven W.; Makarem, Suzanne C.; Mohan, Mayoor; … - In: Journal of service research 27 (2024) 3, pp. 414-431
Persistent link: https://www.econbiz.de/10014580520
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How service robots' human-like appearance impacts consumer trust : a study across diverse cultures and service settings
Li, Yi; Zhou, Xinyu; Jiang, Xia; Fan, Fan; Song, Bo - 2024
Persistent link: https://www.econbiz.de/10015137970
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The Routledge handbook of commodification
Bertrand, Elodie (ed.); Panitch, Vida (ed.) - 2024
Persistent link: https://www.econbiz.de/10014493661
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A growth-share matrix of service marketing research themes
Furrer, Olivier; Baillod, Chloé; Landry, Mikèle - In: A Research Agenda for Service Marketing, (pp. 3-20). 2024
Persistent link: https://www.econbiz.de/10014517859
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Service robots and their implications for service delivery
Wirtz, Jochen; Kunz, Werner H.; Paluch, Stefanie; … - In: A Research Agenda for Service Marketing, (pp. 23-43). 2024
Persistent link: https://www.econbiz.de/10014517864
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Understanding how service ecosystem actors collaborate for value cocreation
Tronvoll, Bård; Edvardsson, Bo - In: A Research Agenda for Service Marketing, (pp. 69-90). 2024
Persistent link: https://www.econbiz.de/10014517951
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Expansion and refocusing : two alternative trajectories for service marketing research
Furrer, Olivier; Kerguignas, Jie Yu - In: A Research Agenda for Service Marketing, (pp. 353-374). 2024
Persistent link: https://www.econbiz.de/10014518476
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The evolution of service toward automated customer assistance : there is a difference
Roberts, Chris; Maier, Thomas - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 1914-1925
Persistent link: https://www.econbiz.de/10015133895
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