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subject:"Service workers"
~type_genre:"Article in journal"
~isPartOf:"Human resource management review"
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Betriebsklima
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Human resource management review
The journal of services marketing
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Journal of service management
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International journal of hospitality management
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Journal of service research : JSR
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Managing service quality : MSQ ; an international journal
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Personnel psychology : a journal of applied research
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Psychology & marketing
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The international journal of human resource management
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
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European journal of marketing : EJM
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Journal of business research : JBR
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Journal of retailing and consumer services
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Work, employment & society : a journal of the British Sociological Association
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Australasian marketing journal
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Economie et statistique
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International journal of selection and assessment
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Journal of labor economics
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Journal of strategic marketing
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Kom / Kommission der Europäischen Gemeinschaften
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Services marketing quarterly
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Asia Pacific journal of marketing and logistics
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Australian journal of management
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Chinese management studies : CMS
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Economia dei servizi : mercati, istituzioni, management
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Global business and organizational excellence : a review of research & best practices
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Harvard business review : HBR
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Industrial marketing management : the international journal for industrial and high-tech firms
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Expressions of anger in Israeli workplaces : the special place of customer interactions
Ravid, Shy
;
Rafaeli, Anat
;
Grandey, Alicia
- In:
Human resource management review
20
(
2010
)
3
,
pp. 224-234
Persistent link: https://www.econbiz.de/10003987125
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