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~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"An introduction to industrial service design"
~isPartOf:"Managing service quality : MSQ ; an international journal"
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Dienstleistungsinnovation
18
Service innovation
18
Organisatorischer Wandel
4
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4
Customer integration
3
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3
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
An introduction to industrial service design
Managing service quality : MSQ ; an international journal
SpringerLink / Bücher
35
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service Science: Research and Innovations in the Service Economy
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Journal of service theory and practice
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
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ECONIS (ZBW)
18
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1
Materialising contexts through design for service narratives
Wetter Edman, Katarina
- In:
An introduction to industrial service design
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011582199
Saved in:
2
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
3
Industrial service design in China
Gao, Bo
;
Tempesta, Gabriele
- In:
An introduction to industrial service design
,
(pp. 53-60)
.
2017
Persistent link: https://www.econbiz.de/10011582208
Saved in:
4
New eyes on value creation : case study : Tetra Pak
Gabrielsson, Marcus
;
Orebäck, Malin
- In:
An introduction to industrial service design
,
(pp. 63-68)
.
2017
Persistent link: https://www.econbiz.de/10011582209
Saved in:
5
Service innovation at Volkswagen : putting services into the core of the business
Recchia, Marianna
;
Kleeberger, Julia
- In:
An introduction to industrial service design
,
(pp. 69-74)
.
2017
Persistent link: https://www.econbiz.de/10011582212
Saved in:
6
Co-design of change : why changing what people do should be the key ingredient in service design
Rönnholm, Reima
- In:
An introduction to industrial service design
,
(pp. 83-90)
.
2017
Persistent link: https://www.econbiz.de/10011582216
Saved in:
7
Introducing design thinking to large, technology-oriented companies
Mäkelä, Marjukka
- In:
An introduction to industrial service design
,
(pp. 91-96)
.
2017
Persistent link: https://www.econbiz.de/10011582218
Saved in:
8
How service design thinking empowers the evolution of corporate human resources
Oosterom, Arne van
;
Steckiw, Michal
;
Martini, Adolfo
- In:
An introduction to industrial service design
,
(pp. 97-101)
.
2017
Persistent link: https://www.econbiz.de/10011582221
Saved in:
9
A heuristic to increase the innovativeness potential of groups
Manhaes, Mauricio
- In:
An introduction to industrial service design
,
(pp. 105-109)
.
2017
Persistent link: https://www.econbiz.de/10011582222
Saved in:
10
What happens before service design?
Bello, Paula
- In:
An introduction to industrial service design
,
(pp. 110-116)
.
2017
Persistent link: https://www.econbiz.de/10011582225
Saved in:
11
Designing a service-dominant business model in the industrial context
Ojasalo, Katri
- In:
An introduction to industrial service design
,
(pp. 117-123)
.
2017
Persistent link: https://www.econbiz.de/10011582226
Saved in:
12
The SINCO lab concept : agile technology-aided experience prototyping toolkit
Rontti, Simo
- In:
An introduction to industrial service design
,
(pp. 124-129)
.
2017
Persistent link: https://www.econbiz.de/10011582228
Saved in:
13
The design impact chart : a tool for scoping your service design project
Widmark, Erik
;
Nissar, Susanna
- In:
An introduction to industrial service design
,
(pp. 130-134)
.
2017
Persistent link: https://www.econbiz.de/10011582236
Saved in:
14
Video in service design
Tikkanen, Heikki
;
Jylkas, Titta
;
Jeminen, Jaana
; …
- In:
An introduction to industrial service design
,
(pp. 135-139)
.
2017
Persistent link: https://www.econbiz.de/10011582238
Saved in:
15
Creativity for service innovation : a practice-based perspective
Giannopoulou, Eleni
;
Gryskewicz, Lidia
;
Barlatier, …
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
1
,
pp. 23-44
Persistent link: https://www.econbiz.de/10010252068
Saved in:
16
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
Saved in:
17
Von der formalen Modellierung zur Simulation
Böttcher, Martin
;
Fähnrich, Klaus-Peter
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 319-324)
.
2011
Persistent link: https://www.econbiz.de/10008904239
Saved in:
18
Engineering hybrider Leistungsbündel
Meier, Horst
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 265-273)
.
2011
Persistent link: https://www.econbiz.de/10008904254
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