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~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"Service science: research and innovations in the service economy"
~isPartOf:"R & D management"
~isPartOf:"The journal of product innovation management : an international publication of the Product Development & Management Association"
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Dienstleistungsinnovation
16
Service innovation
16
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4
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Dienstleistungsmanagement
3
Dienstleistungssektor
3
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
Service science: research and innovations in the service economy
R & D management
The journal of product innovation management : an international publication of the Product Development & Management Association
SpringerLink / Bücher
34
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Journal of service management
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
3
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ECONIS (ZBW)
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1
Frontline employees' innovative service behavior as key to customer loyalty : insights into FLEs' resource gain spiral
Stock-Homburg, Ruth
;
Jong, Ad de
;
Zacharias, Nicolas A.
- In:
The journal of product innovation management : an …
34
(
2017
)
2
,
pp. 223-245
Persistent link: https://www.econbiz.de/10011684888
Saved in:
2
Linking data-rich environments with service innovation in incumbent firms : a conceptual framework and research propositions
Troilo, Gabriele
;
DeLuca, Luigi M.
;
Guenzi, Paolo
- In:
The journal of product innovation management : an …
34
(
2017
)
5
,
pp. 617-639
Persistent link: https://www.econbiz.de/10011803474
Saved in:
3
Global perspectives on service science: Japan
Kwan, Stephen K.
(
ed.
);
Spohrer, James C.
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011472811
Saved in:
4
Generating new service ideas : the use of hybrid innovation tools to reflect functional heterogeneity of services
Geum, Youngjung
;
Noh, Eunji
;
Park, Yongtae
- In:
R & D management
46
(
2016
)
4
,
pp. 736-748
Persistent link: https://www.econbiz.de/10011613380
Saved in:
5
Dynamic capabilities for service innovation : conceptualization and measurement
Janssen, Matthijs J.
;
Castaldi, Carolina
;
Alexiev, Alexander
- In:
R & D management
46
(
2016
)
4
,
pp. 797-811
Persistent link: https://www.econbiz.de/10011613405
Saved in:
6
Perspective: new service development : how the field developed, its current status and recommendations for moving the field forward
Biemans, Wim G.
;
Griffin, Abbie
;
Moenaert, Rudy K.
- In:
The journal of product innovation management : an …
33
(
2016
)
4
,
pp. 382-397
Persistent link: https://www.econbiz.de/10011599073
Saved in:
7
Success factors for service innovation : a meta-analysis
Storey, Chris
;
Cankurtaran, Pinar
;
Papastathopoulou, Paulina
- In:
The journal of product innovation management : an …
33
(
2016
)
5
,
pp. 527-548
Persistent link: https://www.econbiz.de/10011600382
Saved in:
8
Consumer trial, continuous use, and economic benefits of a retail service innovation : the case of the personal shopping assistant
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
;
Pillai, …
- In:
The journal of product innovation management : an …
32
(
2015
)
3
,
pp. 459-475
Persistent link: https://www.econbiz.de/10011441406
Saved in:
9
Mixing rich and asynchronous communication for new service development performance
Storey, Chris
;
Perks, Helen
- In:
R & D management
45
(
2015
)
2
,
pp. 107-125
Persistent link: https://www.econbiz.de/10011292852
Saved in:
10
Do external knowledge sourcing modes matter for service innovation? : empirical evidence from South Korean service firms
Kang, Ki H.
;
Kang, Jina
- In:
The journal of product innovation management : an …
31
(
2014
)
1
,
pp. 176-191
Persistent link: https://www.econbiz.de/10010233846
Saved in:
11
Exploring adaptivity in service development : the case of mobile platforms
Basoglu, Nuri
;
Daim, Tugrul U.
;
Polat, Ebru
- In:
The journal of product innovation management : an …
31
(
2014
)
3
,
pp. 501-515
Persistent link: https://www.econbiz.de/10010359038
Saved in:
12
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
Saved in:
13
Von der formalen Modellierung zur Simulation
Böttcher, Martin
;
Fähnrich, Klaus-Peter
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 319-324)
.
2011
Persistent link: https://www.econbiz.de/10008904239
Saved in:
14
Engineering hybrider Leistungsbündel
Meier, Horst
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 265-273)
.
2011
Persistent link: https://www.econbiz.de/10008904254
Saved in:
15
Service design and delivery
Macintyre, Mairi
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009010895
Saved in:
16
Handbook of service science ; [Vol. 1]
Maglio, Paul P.
(
contributor
); …
-
2010
Persistent link: https://www.econbiz.de/10003881494
Saved in:
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