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~isPartOf:"Journal of hospitality marketing & management"
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Dienstleistungsmanagement
6
Service management
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3
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Bustin, Adi
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Chathoth, Prakash K.
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Chiang, Jimmy
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Israeli, Aviad
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Kim, Hyun Jeong
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Kosan, Levent
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Journal of hospitality marketing & management
SpringerLink / Bücher
48
Journal of service management
32
International journal of hospitality management
29
Forum Dienstleistungsmanagement
28
Journal of service research : JSR
16
International journal of contemporary hospitality management
15
The journal of services marketing
15
Global cases on hospitality industry
13
International journal of services and operations management
13
Springer eBook Collection
13
Springer eBook Collection / Business and Economics
13
Competition in higher education branding and marketing : national and global perspectives
12
Service Value als Werttreiber : Konzepte, Messung und Steuerung
12
Tourism management : research, policies, practice
12
Managing service quality : MSQ ; an international journal
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
International journal of quality and service sciences
10
The Sage handbook of hospitality management
10
Gabler Edition Wissenschaft
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
9
Journal of retailing and consumer services
9
Lehrbuch
9
Wissenschaft & Praxis
9
International journal of services technology and management
8
Research
8
Service science, management and engineering : education for the 21st Century
8
Services marketing quarterly
8
Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
7
Journal of business research : JBR
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Schriften zum Produktionsmanagement
7
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Handbook of service science ; [Vol. 1]
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Harvard business review : HBR
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Krankenhausmanagement : Strategien, Konzepte, Methoden
6
Manufacturing & service operations management : M & SOM
6
Schriftenreihe innovatives Dienstleistungsmanagement
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ECONIS (ZBW)
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1
International expansion strategy of foodservice firms : an exploratory study
Chiang, Jimmy
;
Chathoth, Prakash K.
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 204-228
Persistent link: https://www.econbiz.de/10009736300
Saved in:
2
Theory of constraints thinking-process tools facilitate goal achievement for hotel management : a case study of improving customer satisfaction
Dalci, Ilhan
;
Kosan, Levent
- In:
Journal of hospitality marketing & management
21
(
2012
)
5/6
,
pp. 541-568
Persistent link: https://www.econbiz.de/10009621104
Saved in:
3
Service management in hospitality education : review and reflection
Solnet, David
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 184-214
Persistent link: https://www.econbiz.de/10009512708
Saved in:
4
Developing a better understanding of resort management : an inquiry into industry practices
Brey, Eric T.
- In:
Journal of hospitality marketing & management
20
(
2011
)
1/2
,
pp. 79-102
Persistent link: https://www.econbiz.de/10008909934
Saved in:
5
Service orientation, service quality, customer satisfaction, and customer loyalty : testing a structural model
Kim, Hyun Jeong
- In:
Journal of hospitality marketing & management
20
(
2011
)
5/6
,
pp. 619-637
Persistent link: https://www.econbiz.de/10009300559
Saved in:
6
Recovery strategies for service failures: the case of restaurants
Silber, Ilan
;
Israeli, Aviad
;
Bustin, Adi
;
Zvi, Ofir Ben
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 730-740
Persistent link: https://www.econbiz.de/10003893337
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