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~subject:"Hotellerie"
~subject:"Dienstleistungssektor"
~isPartOf:"International journal of contemporary hospitality management"
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Hotellerie
Dienstleistungssektor
Dienstleistungsmarketing
10
Services marketing
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Dienstleistungsqualität
6
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6
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Bogers, Carl A.
1
Dortyol, Ibrahim Taylan
1
Gummesson, Evert
1
Hon, Alice H. Y.
1
King, Ceridwyn
1
Kitapci, Olgun
1
Koh, Suna
1
Lai, John
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International journal of contemporary hospitality management
The journal of services marketing
8
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
6
SpringerLink / Bücher
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service management
5
Journal of service research : JSR
5
Managing service quality : MSQ ; an international journal
5
Services marketing quarterly
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
Fokus Dienstleistungsmarketing
4
The service industries journal
4
European journal of marketing
3
Global cases on hospitality industry
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
International journal of hospitality management
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of retailing and consumer services
3
Journal of service research
3
Journal of the Academy of Marketing Science
3
Marketing theory
3
South Asian journal of management : SAJM
3
A Research Agenda for Service Marketing
2
Business process management journal
2
Business-to-Business-Marketing
2
Dienstleistungsmanagement : Jahrbuch
2
Edition Dienstleistungsmanagement
2
Entrepreneurial Marketing : Besonderheiten, Aufgaben und Lösungsansätze für Gründungsunternehmen
2
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
2
Gabler Edition Wissenschaft / Marken- und Produktmanagement
2
Industrielle Dienstleistungen: Servicestrategie oder Outsourcing?
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
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The journal of brand management : an international journal
2
The journal of business & industrial marketing
2
AMS review : official publication of the Academy of Marketing Science
1
Advances in services marketing
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ECONIS (ZBW)
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1
Productivity, quality and relationship marketing in service operations : a revisit in a new service paradigm
Gummesson, Evert
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 656-662
Persistent link: https://www.econbiz.de/10010395540
Saved in:
2
How do international tourists perceive hotel quality? : an exploratory study of service qualtiy in Antalya tourism region
Dortyol, Ibrahim Taylan
;
Varinli, Inci
;
Kitapci, Olgun
- In:
International journal of contemporary hospitality management
26
(
2014
)
3
,
pp. 470-495
Persistent link: https://www.econbiz.de/10010358419
Saved in:
3
Does standardized service fit all? : novel service encounter in frontline employee-customer interface
Lai, John
;
Lui, Steven S.
;
Hon, Alice H. Y.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1341-1363
Persistent link: https://www.econbiz.de/10010467877
Saved in:
4
Importance-performance analysis with benefit segmentation of spa goers
Koh, Suna
;
Yoo, Joanne-eun
;
Bogers, Carl A.
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 718-735
Persistent link: https://www.econbiz.de/10008651297
Saved in:
5
"When experience matters" : building and measuring hotel brand equity : the customers' perspective
So, Kevin Kam Fung
;
King, Ceridwyn
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 589-608
Persistent link: https://www.econbiz.de/10008651303
Saved in:
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