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person:"Fisk, Raymond P."
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Dienstleistungsmarketing
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Services marketing
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1953-2010
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Fisk, Raymond P.
Bruhn, Manfred
47
Meffert, Heribert
29
Grönroos, Christian
24
Meyer, Anton
17
Kleinaltenkamp, Michael
15
Stauss, Bernd
15
Woratschek, Herbert
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Vargo, Stephen L.
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Lusch, Robert F.
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Wirtz, Jochen
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Hadwich, Karsten
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Benkenstein, Martin
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Fließ, Sabine
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Baron, Steve
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Bauer, Hans H.
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Roth, Stefan
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Ahlert, Dieter
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Bitner, Mary Jo
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Corsten, Hans
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Engelhardt, Werner Hans
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Freiling, Jörg
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Hogreve, Jens
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Müller, Wolfgang
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Gouthier, Matthias
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Lovelock, Christopher H.
7
Zeithaml, Valarie A.
7
Berry, Leonard L.
6
Edvardsson, Bo
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Furrer, Olivier
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Gremler, Dwayne D.
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Schmitz, Gertrud
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Finsterwalder, Jörg
5
Gummesson, Evert
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Helmig, Bernd
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Horbel, Chris
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Handbook of service science ; [Vol. 1]
1
Legends in marketing
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
1
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ECONIS (ZBW)
5
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The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
Saved in:
2
Knowledge dissemination in the global service marketing community
Lages, Christiana R.
;
Simões, Claudia M. N.
;
Fisk, …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
4
,
pp. 272-290
Persistent link: https://www.econbiz.de/10009769858
Saved in:
3
Service marketing
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235085
Saved in:
4
The evolution and future of service : building and broadening a multidisciplinary field
Fisk, Raymond P.
;
Grove, Stephen J.
-
2010
Persistent link: https://www.econbiz.de/10003968944
Saved in:
5
Interactive services marketing
Fisk, Raymond P.
;
Grove, Stephen J.
;
John, Joby
-
2004
-
2. ed.
Persistent link: https://www.econbiz.de/10001921694
Saved in:
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