Nogatchewsky, Gwenaëlle; Sponem, Samuel - Université Paris-Dauphine (Paris IX) - 2002
This article presents a research on the use of e-mail in the hierarchical control relationship. Three characteristics of this NTIC (quasi contract, large diffusion and conviviality) explain the fact that e-mail is used as a supervision tool by managers and a means for the subordinates to signal...