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isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
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IT service provider
6
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6
Dienstleistungsqualität
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Information management
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Informationsmanagement
2
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2
USA
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Hou, Oliver C. L.
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Kettinger, William J.
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Lee, Sangjae
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
HMD : Praxis der Wirtschaftsinformatik
38
Ifo Schnelldienst
27
SpringerLink / Bücher
23
Erfolgsfaktor IT-Management : so steigern Sie den Wertbeitrag Ihrer IT
20
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
17
Information systems outsourcing : enduring themes, global challenges, and process opportunities
15
IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit
14
Ifo-Schnelldienst
14
Journal of management information systems : JMIS
13
Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
13
The practice of outsourcing : from information systems to BPO and offshoring
13
Information systems outsourcing : towards sustainable business value
12
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
12
Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
12
ifo Schnelldienst
12
Information systems management
10
International journal of business information systems : IJBIS
8
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
Managed Services : IT-Sourcing der nächsten Generation
8
Management information systems : mis quarterly
8
Gabler Edition Wissenschaft
7
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
6
Innovatives IT-Management : Management von IT und IT-gestütztes Management
6
Qualifizieren für eine global vernetzte Ökonomie : Vorreiter IT-Branche: Analysen, Erfolgsfaktoren, Best Practices
6
Research papers in information systems management
6
Springer eBook Collection / Business and Economics
6
ZEW Discussion Papers
6
ZEW discussion papers
6
ifo Dresden berichtet
6
China's emerging outsourcing capabilities : the services challenge
5
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
5
Dienstleistungen : Vision 2020 ; Herkunft und Zukunft wichtiger Service-Branchen in Deutschland
5
ERIM report series research in management
5
ITK-Kompendium ... : Expertenwissen, Trends und Lösungen in der Informations- und Kommunikationstechnologie
5
Information systems frontiers : ISF ; a journal of research and innovation
5
Information systems research : ISR
5
Maximizing management performance and quality with service analytics
5
Strategic outsourcing : an International journal
5
Wirtschaftsinformatik : WI ; Organ der Fachbereichs Wirtschaftsinformatik der Gesellschaft für Informatik e.V. und der Wissenschaftlichen Kommission Wirtschaftsinformatik im Verband der Hochschullehrer für Betriebswirtschaft e.V.
5
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ECONIS (ZBW)
6
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1
The impact of IT outsourcing on information systems success
Gorla, Narasimhaiah
;
Somers, Toni M.
- In:
Information & management : the internat. journal of …
51
(
2014
)
3
,
pp. 320-335
Persistent link: https://www.econbiz.de/10010375811
Saved in:
2
Using balanced scorecards for the evaluation of “Software-as-a-service”
Lee, Sangjae
;
Park, Sung Bum
;
Lim, Gyoo Gun
- In:
Information & management : the internat. journal of …
50
(
2013
)
7
,
pp. 553-561
Persistent link: https://www.econbiz.de/10010243568
Saved in:
3
Understanding Web 2.0 service models : a knowledge-creating perspective
Shang, Shari S. C.
;
Li, Eldon Yu-zen
;
Wu, Ya-ling
;
Hou, …
- In:
Information & management : the internat. journal of …
48
(
2011
)
4/5
,
pp. 178-184
Persistent link: https://www.econbiz.de/10009238821
Saved in:
4
Designing an evaluation framework for IT service management
McNaughton, Blake
;
Ray, Pradeep Kanta
;
Lewis, Lundy
- In:
Information & management : the internat. journal of …
47
(
2010
)
4
,
pp. 219-225
Persistent link: https://www.econbiz.de/10003989769
Saved in:
5
Achieving IT consultant objectives through client project success
Luo, Wenhong
;
Liberatore, Matthew J.
- In:
Information & management : the internat. journal of …
46
(
2009
)
5
,
pp. 259-266
Persistent link: https://www.econbiz.de/10003867727
Saved in:
6
Understanding the consequences of information systems service quality on IS service reuse
Kettinger, William J.
;
Park, Sung-hee Sunny
;
Smith, …
- In:
Information & management : the internat. journal of …
46
(
2009
)
6
,
pp. 335-341
Persistent link: https://www.econbiz.de/10003876657
Saved in:
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