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~subject:"Customer satisfaction"
~isPartOf:"Journal of marketing management : MM"
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Search: subject_exact:"Einfühlungsvermögen"
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Customer satisfaction
Emotion
31
Consumer behaviour
17
Konsumentenverhalten
17
Anthropologie
6
Anthropology
6
Beziehungsmarketing
6
Relationship marketing
6
Advertising effects
5
Großbritannien
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Kundenzufriedenheit
5
United Kingdom
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Werbewirkung
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Market research
4
Marketing management
4
Marketingmanagement
4
Marktforschung
4
Animals
3
Dienstleistungsqualität
3
Service quality
3
Tiere
3
emotions
3
Advertising
2
Cognition
2
Einkaufszentrum
2
Frauen
2
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Innovation
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Innovation management
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Innovationsmanagement
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Kognition
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Ladengestaltung
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Shopping center
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Social Web
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Social web
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Spielwaren
2
Store design
2
Toys
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Virales Marketing
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English
5
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Koenig-Lewis, Nicole
2
Palmer, Adrian
2
Baker, Julie
1
Daunt, Kate L.
1
Harris, Lloyd C.
1
Kim, Jung-hwan
1
Runyan, Rodney
1
White, Christopher J.
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Journal of marketing management : MM
International journal of hospitality management
51
Journal of business research : JBR
26
Journal of retailing and consumer services
23
Journal of travel and tourism marketing
20
Journal of hospitality marketing & management
19
The journal of services marketing
19
International journal of contemporary hospitality management
13
Tourism management : research, policies, practice
13
Tourism management perspectives : TMP
13
Psychology & marketing
11
The service industries journal
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Service business
9
Journal of service theory and practice : JSTP
8
Services marketing quarterly
8
European journal of marketing : EJM
7
Journal of service research : JSR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of Asian finance, economics and business : JAFEB
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Journal of the Academy of Marketing Science
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Journal of air transport management
5
Journal of service management
5
Managing service quality : MSQ ; an international journal
5
Nepalese journal of economics : a publication of Uniglobe College
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
European journal of marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of quality and service sciences
4
International journal of services and operations management
4
Journal of business ethics : JOBE
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of international trade & commerce
4
Journal of management : JOM
4
Journal of strategic marketing
4
Marketing letters : a journal of research in marketing
4
Tourism review
4
Australasian marketing journal
3
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ECONIS (ZBW)
5
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1
Exploring the forms of dysfunctional customer behaviour : a study of differences in servicescape and customer disaffection with service
Daunt, Kate L.
;
Harris, Lloyd C.
- In:
Journal of marketing management : MM
28
(
2012
)
1/2
,
pp. 129-153
Persistent link: https://www.econbiz.de/10009488952
Saved in:
2
The mall as bazaar : how kiosks influence consumer shopping behaviour
Runyan, Rodney
;
Kim, Jung-hwan
;
Baker, Julie
- In:
Journal of marketing management : MM
28
(
2012
)
1/2
,
pp. 85-102
Persistent link: https://www.econbiz.de/10009489009
Saved in:
3
The impact of emotions on service quality, satisfaction, and positive word-of-mouth intentions over time
White, Christopher J.
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 381-394
Persistent link: https://www.econbiz.de/10003995599
Saved in:
4
Primary and secondary effects of emotions on behavioural intention of theatre clients
Palmer, Adrian
;
Koenig-Lewis, Nicole
- In:
Journal of marketing management : MM
26
(
2010
)
13/14
,
pp. 1201-1217
Persistent link: https://www.econbiz.de/10008810717
Saved in:
5
Experiential values over time - a comparison of measures of satisfaction and emotion
Koenig-Lewis, Nicole
;
Palmer, Adrian
- In:
Journal of marketing management : MM
24
(
2008
)
1/2
,
pp. 69-85
Persistent link: https://www.econbiz.de/10003677984
Saved in:
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