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~subject:"Customer satisfaction"
~person:"Cobanoglu, Cihan"
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Customer satisfaction
Emotion
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Cobanoglu, Cihan
Han, Heesup
9
Barnes, Donald C.
6
Prayag, Girish
6
Vázquez Casielles, Rodolfo
6
Hosany, Sameer
5
Ladhari, Riadh
5
Medler-Liraz, Hana
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Vinh Van Thai
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Chebat, Jean-Charles
4
Hanks, Lydia
4
Hyun, Sunghyup Sean
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Lee, Choong-Ki
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Mattila, Anna S.
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Miao, Li
4
Surachartkumtonkun, Jiraporn
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Svensson, Göran
4
Torres, Edwin N.
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Alrawadieh, Zaid
3
Amin, Muslim
3
Bagozzi, Richard P.
3
Baloglu, Seyhmus
3
Bilgihan, Anil
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Busser, James
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Cai, Ruiying
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Calvo-Porral, Cristina
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Cervera-Taulet, Amparo
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Chi, Nai-Wen
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Du, Jiangang
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Fan, Xiucheng
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Folse, Judith Anne Garretson
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Frese, Michael
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Giardini, Angelo
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Gremler, Dwayne D.
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Guchait, Priyanko
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Gustafsson, Anders
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Ha Nam Khanh Giao
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Herter, Márcia Maurer
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Huan, Tzung-cheng
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Journal of air transport management
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Journal of hospitality marketing & management
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Tourism review
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Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
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2
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
3
Traveler anxiety and enjoyment : the effect of airport environment on traveler's emotions
Bogicevic, Vanja
;
Yang, Wan
;
Cobanoglu, Cihan
; …
- In:
Journal of air transport management
57
(
2016
),
pp. 122-129
Persistent link: https://www.econbiz.de/10011610838
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