//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Job satisfaction"
~subject:"Customer satisfaction"
~person:"Chebat, Jean-Charles"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Einfühlungsvermögen"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Job satisfaction
Customer satisfaction
Emotion
10
Consumer behaviour
5
Konsumentenverhalten
5
Kundenzufriedenheit
4
Beschwerdemanagement
3
Beziehungsmarketing
3
Complaint management
3
Einzelhandel
3
Relationship marketing
3
Retail trade
3
Dienstleistungsqualität
2
Einkaufszentrum
2
Emotions
2
Service quality
2
Shopping center
2
Affective commitment
1
Appraisal Theory of Emotions
1
Arbeitsverhalten
1
Berührung
1
Bibliometrics
1
Bibliometrie
1
Canada
1
Cognition
1
Cognitions
1
Collectivism
1
Customer service
1
Emotional exhaustion
1
Employee retention
1
Garantie
1
Haptische Wahrnehmung
1
Individualism
1
Individualismus
1
International marketing
1
Internationales Marketing
1
Internet marketing
1
Inward and outward negative emotions
1
Kanada
1
Kaufentscheidung
1
Kognition
1
more ...
less ...
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Chebat, Jean-Charles
Han, Heesup
9
Hur, Won-Moo
7
Medler-Liraz, Hana
7
Vandenberghe, Christian
7
Barnes, Donald C.
6
Moon, Tae Won
6
Prayag, Girish
6
Qu, Hailin
6
Siddiqui, Danish Ahmed
6
Vázquez Casielles, Rodolfo
6
Hosany, Sameer
5
Karatepe, Osman M.
5
Ladhari, Riadh
5
Park, Jungkun
5
Surachartkumtonkun, Jiraporn
5
Vinh Van Thai
5
Alfes, Kerstin
4
Bagozzi, Richard P.
4
Bailey, Catherine
4
Frese, Michael
4
Guy, Mary E.
4
Hanks, Lydia
4
Hur, Won-moo
4
Hyun, Sunghyup Sean
4
Kim, Peter Beomcheol
4
Koenig-Lewis, Nicole
4
Lee, Choong-Ki
4
Mattila, Anna S.
4
Miao, Li
4
Palmer, Adrian
4
Singh, Prakash
4
Slåtten, Terje
4
Svensson, Göran
4
Xu, Shi
4
Ali, Faizan
3
Alrawadieh, Zaid
3
Altinay, Levent
3
Amin, Muslim
3
Baker, Melissa A.
3
more ...
less ...
Published in...
All
Journal of business research : JBR
3
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
Relevance
Date (newest first)
Date (oldest first)
1
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
2
The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
Saved in:
3
Shopping well-being at the mall : construct, antecedents, and consequences
El Hedhli, Kamel
;
Chebat, Jean-Charles
;
Sirgy, M. Joseph
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 856-863
Persistent link: https://www.econbiz.de/10009756897
Saved in:
4
Consumer revenge behavior : a cross-cultural perspective
Zourrig, Haithem
;
Chebat, Jean-Charles
;
Toffoli, Roy
- In:
Journal of business research : JBR
62
(
2009
)
10
,
pp. 995-1001
Persistent link: https://www.econbiz.de/10003887612
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->