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~subject:"Customer satisfaction"
~subject:"United Kingdom"
~person:"Foster, Carley"
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Customer satisfaction
United Kingdom
Einzelhandel
6
Retail trade
6
Salespeople
4
Verkaufspersonal
4
Großbritannien
3
Arbeitszufriedenheit
2
Job satisfaction
2
Kundenzufriedenheit
2
Age group
1
Altersgruppe
1
Behaviour
1
Case studies
1
Consumer behaviour
1
Customer service
1
Dienstleistungsqualität
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Distribution channel
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Diversity Management
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Diversity management
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E-commerce
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Electronic Commerce
1
Erwerbsverlauf
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Gender studies
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Geschlechterforschung
1
Handelsforschung
1
Konsumentenverhalten
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Kundenservice
1
Leistungsmotivation
1
Occupational attainment
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Online retailing
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Online-Handel
1
Personality trait
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Persönlichkeitsmerkmal
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Qualitative
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Retail
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Retail research
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Scenario analysis
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Service encounters
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Foster, Carley
Alexander, Nicholas
12
Gil Saura, Irene
11
Sadun, Raffaella
11
Sparks, Leigh
11
Fernie, John
8
Hutchinson, Karise
8
Littlechild, Stephen C.
7
Warnaby, Gary
7
Argentesi, Elena
6
Cheshire, Paul C.
6
Duso, Tomaso
6
Godley, Andrew
6
Hilber, Christian
6
Morelli, Carlo J.
6
Aguzzoni, Luca
5
Bang, Nguyen
5
Beckert, Walter
5
Broadbridge, Adelina M.
5
Ciari, Lorenzo
5
Evanschitzky, Heiner
5
Fletcher, Scott R.
5
Haskel, Jonathan
5
Lombart, Cindy
5
Montebruno, Piero
5
Rossi-Hansberg, Esteban
5
Ruiz-Molina, María-Eugenia
5
Scott, Peter
5
Storey, John
5
Tognoni, Massimo
5
Zubanov, Nikolay
5
Alexander, Andrew
4
Buccirossi, Paolo
4
Castaldo, Sandro
4
Coughlan, Joseph
4
Louis, Didier
4
Moliner-Velázquez, Beatriz
4
Mortimer, Gary
4
Reynolds, Jonathan
4
Román, Sergio
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The international review of retail, distribution and consumer research
2
International journal of retail & distribution management
1
The service industries journal
1
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ECONIS (ZBW)
4
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1
Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh
;
Foster, Carley
;
Woodall, Tony
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
Saved in:
2
Service worker appearance and the retail service encounter : the influence of gender and age
Foster, Carley
;
Resnick, Sheilagh
- In:
The service industries journal
33
(
2013
)
2
,
pp. 236-247
Persistent link: https://www.econbiz.de/10009702909
Saved in:
3
Job dissatisfaction among retail employees : a study of three leading UK retailers
Whysall, Paul
;
Foster, Carley
;
Harris, Lynette
- In:
The international review of retail, distribution and …
19
(
2009
)
2
,
pp. 179-198
Persistent link: https://www.econbiz.de/10003873222
Saved in:
4
Employee loyalty : an exploration of staff commitment levels towards retailing, the retailer and the store
Foster, Carley
;
Whysall, Paul
;
Harris, Lynette
- In:
The international review of retail, distribution and …
18
(
2008
)
4
,
pp. 423-435
Persistent link: https://www.econbiz.de/10003771921
Saved in:
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