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isPartOf:"Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde"
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Call centre
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Callcenter
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E-Mail
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E-mail
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Beziehungsmarketing
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Management information system
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Management-Informationssystem
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Relationship marketing
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
Professionelles E-Mail-Management : von der individuellen Nutzung zur unternehmensweiten Anwendung
8
SpringerLink / Bücher
8
Leitfaden Online-Marketing ; [Bd. 1]
7
Decision support systems : DSS ; the international journal
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Institut für Wirtschaftswissenschaften der Technischen Universität Braunschweig
4
Journal of business communication : JBC
4
NBER working paper series
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Working paper / National Bureau of Economic Research, Inc.
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Betriebs-Berater : BB
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Diskussionsbeiträge / Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
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E-collaboration in modern organizations : initiating and managing distributed projects
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Group decision and negotiation
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Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
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Harvard-Business-Manager : das Wissen der Besten
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Information systems research : ISR
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International journal of business communication : IJBC ; a publication of the Association of Business Communication
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International journal of business information systems : IJBIS
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Journal of business research : JBR
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Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
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Journal of global information management : an official publication of the Information Resources Management Association
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of marketing communications
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Journal of retailing and consumer services
3
Marketing letters : a journal of research in marketing
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NBER Working Paper
3
OECD Digital Economy Papers
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The secure online business handbook : a practical guide to risk management and business continuity
3
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
3
Applied economics letters
2
Arbeitsbericht ... des Competence Center E-Business Basel
2
Arbeitsberichte der Hochschule für Wirtschaft FHNW
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Bulletin of comparative labour relations
2
Corporate communications : an international journal
2
Der Betrieb
2
Die Bank
2
Discussion paper / Center for Mathematical Studies in Economics and Management Science, Northwestern University
2
Discussion paper / Tinbergen Institute
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Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
Coussement, Kristof
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contributor
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2008
Persistent link: https://www.econbiz.de/10003787798
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Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
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contributor
); …
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2008
Persistent link: https://www.econbiz.de/10003649170
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3
Improving customer complaint management by automatic email classification using linguistic style features as predictors
Coussement, Kristof
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contributor
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2007
Persistent link: https://www.econbiz.de/10003581336
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