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~person:"Antonetti, Paolo"
~person:"Grandey, Alicia"
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Emotion
16
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7
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4
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3
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Antonetti, Paolo
Grandey, Alicia
Septianto, Felix
30
Ashkanasy, Neal M.
26
Han, Heesup
15
Humphrey, Ronald H.
13
Hur, Won-Moo
13
Welpe, Isabell M.
11
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11
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10
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9
Mattila, Anna S.
9
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9
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8
Kemp, Elyria
8
Kwan, Ho Kwong
8
Ladhari, Riadh
8
Prashar, Sanjeev
8
Prentice, Catherine
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Spörrle, Matthias
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8
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7
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7
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7
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7
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7
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7
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2
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2
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1
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1
International business review : the official journal of the European International Business Academy
1
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1
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Research in organizational behavior : an annual series of analytical essays and critical reviews
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ECONIS (ZBW)
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1
The acceleration of emotional labor research : navigating the past and steering toward the future
Gabriel, Allison S.
;
Diefendorff, James M.
;
Grandey, Alicia
- In:
Personnel psychology : a journal of applied research
76
(
2023
)
2
,
pp. 511-545
Persistent link: https://www.econbiz.de/10014311211
Saved in:
2
Emotions and consumers' adoption of innovations : an integrative review and research agenda
Valor, Carmen
;
Antonetti, Paolo
;
Crisafulli, Benedetta
- In:
Technological forecasting & social change : an …
179
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013363831
Saved in:
3
A theorisation of discrete emotion spillovers : an empirical test for anger
Antonetti, Paolo
;
Valor, Carmen
- In:
Journal of marketing management : JMM ; journal of the …
37
(
2021
)
7/8
,
pp. 599-625
Persistent link: https://www.econbiz.de/10012584554
Saved in:
4
More than just a feeling : a research agenda for the study of consumer emotions following Corporate Social Irresponsibility (CSI)
Antonetti, Paolo
- In:
Australasian marketing journal
28
(
2020
)
2
,
pp. 67-70
Persistent link: https://www.econbiz.de/10012253923
Saved in:
5
Emotional labor : display rules and emotion regulation at work
Grandey, Alicia
;
England, Katelyn E.
;
Boemerman, Louis
- In:
The Cambridge handbook of workplace affect
,
(pp. 146-159)
.
2020
Persistent link: https://www.econbiz.de/10012261106
Saved in:
6
Emotional labor predicts service performance depending on activation and inhibition regulatory fit
Chi, Nai-Wen
;
Grandey, Alicia
- In:
Journal of management
45
(
2019
)
2
,
pp. 673-700
Persistent link: https://www.econbiz.de/10011999759
Saved in:
7
Fake it to make it? : emotional labor reduces the racial disparity in service performance judgments
Grandey, Alicia
;
Houston, Lawrence
;
Avery, Derek R.
- In:
Journal of management
45
(
2019
)
5
,
pp. 2163-2192
Persistent link: https://www.econbiz.de/10012004620
Saved in:
8
Why consumer animosity reduces product quality perceptions : the role of extreme emotions in international crises
Antonetti, Paolo
;
Manika, Danae
;
Katsikeas, Constantine S.
- In:
International business review : the official journal of …
28
(
2019
)
4
,
pp. 739-753
Persistent link: https://www.econbiz.de/10012101902
Saved in:
9
The persuasiveness of guilt appeals over time : pathways to delayed compliance
Antonetti, Paolo
;
Baines, Paul
;
Jain, Shailendra Pratap
- In:
Journal of business research : JBR
90
(
2018
),
pp. 14-25
Persistent link: https://www.econbiz.de/10011881973
Saved in:
10
Who cares if "service with a smile" is authentic? : an expectancy-based model of customer race and differential service reactions
Houston, Lawrence
;
Grandey, Alicia
;
Sawyer, Katina
- In:
Organizational behavior and human decision processes : …
144
(
2018
),
pp. 85-96
Persistent link: https://www.econbiz.de/10011843683
Saved in:
11
Overcoming emotional and attentional obstacles : a dynamic multi-level model of goal maintenance for job seekers
Melloy, Robert C.
;
Liu, Songqi
;
Grandey, Alicia
;
Shi, Junqi
- In:
Journal of vocational behavior
108
(
2018
),
pp. 92-107
Persistent link: https://www.econbiz.de/10011936087
Saved in:
12
A dual signal model of pride displays in organizations
Grandey, Alicia
;
Ferris, D. Lance
;
Melloy, Robert C.
- In:
Research in organizational behavior : an annual series …
38
(
2018
),
pp. 153-168
Persistent link: https://www.econbiz.de/10012506882
Saved in:
13
High-fit charitable initiatives increase hedonic consumption through guilt reduction
Baghi, Ilaria
;
Antonetti, Paolo
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 2030-2053
Persistent link: https://www.econbiz.de/10011773817
Saved in:
14
Social identification and corporate irresponsibility : a model of stakeholder punitive intentions
Antonetti, Paolo
;
Maklan, Stan
- In:
British journal of management : BJM
27
(
2016
)
3
,
pp. 583-605
Persistent link: https://www.econbiz.de/10011602650
Saved in:
15
Consumer anger: a label in search of meaning
Antonetti, Paolo
- In:
European journal of marketing : EJM
50
(
2016
)
9/10
,
pp. 1602-1628
Persistent link: https://www.econbiz.de/10011616837
Saved in:
16
Emotional labor threatens decent work : a proposal to eradicate emotional display rules
Grandey, Alicia
;
Rupp, Deborah E.
;
Brice, William N.
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
6
,
pp. 770-785
Persistent link: https://www.econbiz.de/10011448367
Saved in:
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