//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen"
~isPartOf:"The Academy of Management review : AMR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Emotionalität"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Emotion
53
Beziehungsmarketing
9
Relationship marketing
9
Institutional economics
7
Institutionenökonomik
7
Organisationsforschung
7
Organizational behaviour
7
Organizational research
7
Verhalten in Organisationen
7
Betriebsklima
5
Work climate
5
Marketing
4
Personality psychology
4
Persönlichkeitspsychologie
4
Arbeitsverhalten
3
Competence
3
Customers
3
Kompetenz
3
Kunden
3
Leistungsmotivation
3
Theorie
3
Theory
3
Work behaviour
3
Work motivation
3
Arbeitsbeziehungen
2
Arbeitsgruppe
2
Arbeitspsychologie
2
Betrieblicher Konflikt
2
Business start-up
2
Cognition
2
Communication
2
Complexity management
2
Coping strategy
2
Coping-Strategie
2
Corporate culture
2
Employment relations
2
Entrepreneurship
2
Entrepreneurship approach
2
Führungsstil
2
Klaus Weber
2
more ...
less ...
Online availability
All
Undetermined
26
Type of publication
All
Article
52
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
39
Aufsatz in Zeitschrift
39
Aufsatz im Buch
14
Book section
14
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
more ...
less ...
Language
All
English
39
German
14
Author
All
Voronov, Maxim
5
Weber, Klaus
4
Ashkanasy, Neal M.
3
Bundy, Jonathan
2
Cardon, Melissa S.
2
Creed, W. E. Douglas
2
Hudson, Bryant Ashley
2
Lindebaum, Dirk
2
Little, Laura M.
2
Okhuysen, Gerardo A.
2
Smith-Crowe, Kristin
2
Toubiana, Madeline
2
Alvarez, Sharon A.
1
Anicich, Eric M.
1
Atkinson, Paul
1
Ballinger, Gary A.
1
Baron, Robert A.
1
Bartunek, Jean M.
1
Bear, Julia B.
1
Benrens, Andreas
1
Boluminski, Jan
1
Brickson, Shelley
1
Buchanan, Sean
1
Byron, Kristin
1
Conroy, Samantha A.
1
Cropanzano, Russell
1
Dane, Erik
1
Dasborough, Marie T.
1
Dietiker, Nicole
1
Do, Boram
1
Dorn, Thomas
1
Drnovsek, Mateja
1
Duchon, Dennis
1
Esposito, Fabrizio
1
Farh, Crystal I. C.
1
Fehr, Ryan
1
Forster, William R.
1
Gamache, Daniel L.
1
Gelfand, Michele J.
1
George, Jennifer M.
1
more ...
less ...
Published in...
All
Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
The Academy of Management review : AMR
Journal of business research : JBR
233
International journal of hospitality management
172
Journal of retailing and consumer services
152
Journal of business ethics : JOBE
102
Tourism management : research, policies, practice
91
Psychology & marketing
80
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
65
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
SpringerLink / Bücher
56
Journal of business and psychology
54
Journal of travel and tourism marketing
54
International journal of contemporary hospitality management
49
Journal of hospitality marketing & management
48
Journal of vocational behavior
48
Journal of behavioral decision making
47
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
Journal of economic behavior & organization : JEBO
45
The journal of services marketing
45
The service industries journal
43
Tourism management perspectives : TMP
43
Journal of managerial psychology
42
Human relations
41
Journal of marketing research : JMR
41
The journal of brand management : an international journal
41
European journal of marketing : EJM
39
The journal of product & brand management
39
Discussion paper series / IZA
38
Research companion to emotion in organizations
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
Cogent business & management
33
Journal of marketing management : MM
31
Journal of consumer behaviour : an international research review
29
more ...
less ...
Source
All
ECONIS (ZBW)
53
Showing
1
-
50
of
53
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Emotion, persuasion, and team adaptation : advancing theory through cinema
Munyon, Timothy P.
;
Summers, James K.
- In:
The Academy of Management review : AMR
49
(
2024
)
1
,
pp. 182-196
Persistent link: https://www.econbiz.de/10014475781
Saved in:
2
Where do stakeholders come from?
Alvarez, Sharon A.
;
Sachs, Sybille
- In:
The Academy of Management review : AMR
48
(
2023
)
2
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014285232
Saved in:
3
From the Editor: demystifying and normalizing the psychological experience of writing for AMR : a qualitative analysis of the highs, lows, and suggested coping strategies
Bundy, Jonathan
;
Shipp, Abbie J.
;
Brickson, Shelley
- In:
The Academy of Management review : AMR
47
(
2022
)
3
,
pp. 341-357
Persistent link: https://www.econbiz.de/10013361343
Saved in:
4
A place in the world : vulnerability, well-being, and the ubiquitous evaluation that animates participation in institutional processes
Creed, W. E. Douglas
;
Hudson, Bryant Ashley
;
Okhuysen, …
- In:
The Academy of Management review : AMR
47
(
2022
)
3
,
pp. 358-381
Persistent link: https://www.econbiz.de/10013361351
Saved in:
5
Commercializing the practice of voyeurism : how organizations leverage authenticity and transgression to create value
Ruebottom, Trish
;
Buchanan, Sean
;
Voronov, Maxim
; …
- In:
The Academy of Management review : AMR
47
(
2022
)
3
,
pp. 466-488
Persistent link: https://www.econbiz.de/10013361388
Saved in:
6
Masculinity at the negotiation table : a theory of men's negotiation behaviors and outcomes
Mazei, Jens
;
Zerres, Alfred
;
Hüffmeier, Joachim
- In:
The Academy of Management review : AMR
46
(
2021
)
1
,
pp. 108-127
Persistent link: https://www.econbiz.de/10012501695
Saved in:
7
A blessing and a curse : how CEOs' trait empathy affects their management of organizational crises
König, Andreas
;
Graf-Vlachy, Lorenz
;
Bundy, Jonathan
; …
- In:
The Academy of Management review : AMR
45
(
2020
)
1
,
pp. 130-153
Persistent link: https://www.econbiz.de/10012163450
Saved in:
8
Understanding the disparate behavioral consequences of LMX differentiation : the role of social comparison emotions
Matta, Fadel K.
;
Van Dyne, Linn
- In:
The Academy of Management review : AMR
45
(
2020
)
1
,
pp. 154-180
Persistent link: https://www.econbiz.de/10012163452
Saved in:
9
The caregiving ambition framework
Bear, Julia B.
- In:
The Academy of Management review : AMR
44
(
2019
)
1
,
pp. 99-125
Persistent link: https://www.econbiz.de/10011982189
Saved in:
10
Schadenfreude : a counternormative observer response to workplace mistreatment
Liu, Xinxin
;
McAllister, Daniel J.
;
Ilies, Remus
; …
- In:
The Academy of Management review : AMR
44
(
2019
)
2
,
pp. 360-376
Persistent link: https://www.econbiz.de/10012098045
Saved in:
11
They want what I've got (I think) : the causes and consequences of attributing coworker behavior to envy
Puranik, Harshad
;
Koopman, Joel
;
Vough, Heather C.
; …
- In:
The Academy of Management review : AMR
44
(
2019
)
2
,
pp. 424-449
Persistent link: https://www.econbiz.de/10012098051
Saved in:
12
An affect-based model of recipients’ responses to organizational change events
Oreg, Shaul
;
Bartunek, Jean M.
;
Lee, Gayoung
;
Do, Boram
- In:
The Academy of Management review : AMR
43
(
2018
)
1
,
pp. 65-86
Persistent link: https://www.econbiz.de/10011809923
Saved in:
13
A "new" heart for institutions? : some elaborations on Voronov and Weber (2016)
Lindebaum, Dirk
;
Ashkanasy, Neal M.
- In:
The Academy of Management review : AMR
42
(
2017
)
3
,
pp. 548-551
Persistent link: https://www.econbiz.de/10011709196
Saved in:
14
Beyond ethos : outlining an alternate trajectory for emotional competence and investment
Toubiana, Madeline
;
Greenwood, Royston
;
Zietsma, Charlene
- In:
The Academy of Management review : AMR
42
(
2017
)
3
,
pp. 551-556
Persistent link: https://www.econbiz.de/10011709204
Saved in:
15
Emotional competence, institutional ethos, and the heart of institutions
Voronov, Maxim
;
Weber, Klaus
- In:
The Academy of Management review : AMR
42
(
2017
)
3
,
pp. 556-560
Persistent link: https://www.econbiz.de/10011709206
Saved in:
16
The psychology of middle power : vertical code-switching, role conflict, and behavioral inhibition
Anicich, Eric M.
;
Hirsh, Jacob B.
- In:
The Academy of Management review : AMR
42
(
2017
)
4
,
pp. 659-682
Persistent link: https://www.econbiz.de/10011764559
Saved in:
17
Making the academy full-voice meaningful
Shapiro, Debra L.
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 165-173
Persistent link: https://www.econbiz.de/10011674473
Saved in:
18
Moving beyond fight and flight : a contingent model of how the emotional regulation of anger and fear sparks proactivity
Lebel, R. David
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 190-206
Persistent link: https://www.econbiz.de/10011674477
Saved in:
19
An emotional process theory of how subordinates appraise, experience, and respond to abusive supervision over time
Oh, Jo K.
;
Farh, Crystal I. C.
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 207-232
Persistent link: https://www.econbiz.de/10011674480
Saved in:
20
Feeling mixed, ambivalent, and in flux : the social functions of emotional complexity for leaders
Rothman, Naomi B.
;
Melwani, Shimul
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 259-282
Persistent link: https://www.econbiz.de/10011674487
Saved in:
21
Team entrepreneurial passion : its emergence and influence in new venture teams
Cardon, Melissa S.
;
Post, Corinne
;
Forster, William R.
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 283-305
Persistent link: https://www.econbiz.de/10011674490
Saved in:
22
Feigned versus felt : feigning behaviors and the dynamics of institutional logics
Jarvis, Lee C.
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 306-333
Persistent link: https://www.econbiz.de/10011674492
Saved in:
23
The role of affect climate in organizational effectiveness
Parke, Michael R.
;
Seo, Myeong-Gu
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 334-360
Persistent link: https://www.econbiz.de/10011674493
Saved in:
24
Integrating emotions and affect in theories of management
Ashkanasy, Neal M.
;
Humphrey, Ronald H.
;
Huy, Quy
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011674498
Saved in:
25
Affective events and the development of leader-member exchange
Cropanzano, Russell
;
Dasborough, Marie T.
;
Weiss, Howard M.
- In:
The Academy of Management review : AMR
42
(
2017
)
2
,
pp. 233-258
Persistent link: https://www.econbiz.de/10011674499
Saved in:
26
The heart of institutions : emotional competence and institutional actorhood
Voronov, Maxim
;
Weber, Klaus
- In:
The Academy of Management review : AMR
41
(
2016
)
3
,
pp. 456-478
Persistent link: https://www.econbiz.de/10011516972
Saved in:
27
Unpacking affective forecasting and its ties to project work in organizations
Dane, Erik
;
George, Jennifer M.
- In:
The Academy of Management review : AMR
39
(
2014
)
2
,
pp. 181-201
Persistent link: https://www.econbiz.de/10010358409
Saved in:
28
Letting go and moving on : work-related identity loss and recovery
Conroy, Samantha A.
;
O'Leary-Kelly, Anne M.
- In:
The Academy of Management review : AMR
39
(
2014
)
1
,
pp. 67-87
Persistent link: https://www.econbiz.de/10010250554
Saved in:
29
A theory of collective empathy in corporate philanthropy decisions
Muller, Alan R.
;
Pfarrer, Michael D.
;
Little, Laura M.
- In:
The Academy of Management review : AMR
39
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010250558
Saved in:
30
Swimming in a sea of shame : incorporating emotion into explanations of institutional reproduction and change
Creed, W. E. Douglas
;
Hudson, Bryant Ashley
;
Okhuysen, …
- In:
The Academy of Management review : AMR
39
(
2014
)
3
,
pp. 275-301
Persistent link: https://www.econbiz.de/10010380941
Saved in:
31
Emergent organizational capacity for compassion
Madden, Laura T.
;
Duchon, Dennis
;
Madden, Timothy M.
; …
- In:
The Academy of Management review : AMR
37
(
2012
)
4
,
pp. 689-708
Persistent link: https://www.econbiz.de/10009675015
Saved in:
32
The forgiving organization : a multilevel model of forgiveness at work
Fehr, Ryan
;
Gelfand, Michele J.
- In:
The Academy of Management review : AMR
37
(
2012
)
4
,
pp. 664-688
Persistent link: https://www.econbiz.de/10009675020
Saved in:
33
Venturing for others with heart and head : how compassion encourages social entrepreneurship
Miller, Toyah L.
;
Grimes, Matthew G.
;
McMullen, Jeffery S.
- In:
The Academy of Management review : AMR
37
(
2012
)
4
,
pp. 616-640
Persistent link: https://www.econbiz.de/10009675026
Saved in:
34
Understanding individual compassion in organizations : the role of appraisals and psychological flexibility
Atkinson, Paul
;
Parker, Sharon K.
- In:
The Academy of Management review : AMR
37
(
2012
)
4
,
pp. 524-546
Persistent link: https://www.econbiz.de/10009675037
Saved in:
35
Special topic forum on understanding and creating caring and compassionate organizations
Rynes, Sara L.
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009675056
Saved in:
36
"It's a people business" - wie intueri im Contact-Center Emotionen misst und steuert
Meyer, Matthias
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 279-296)
.
2010
Persistent link: https://www.econbiz.de/10008773220
Saved in:
37
Leidenschaft für Schuhe : kundenrelevante Emotionalisierungsstrategien bei der Ludwig Görtz GmbH
Jacobs, Michael
;
Boluminski, Jan
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 245-259)
.
2010
Persistent link: https://www.econbiz.de/10008773223
Saved in:
38
"Kinder brauchen mehr als einen Schutzengel" : emotionalisierte Kundengewinnung bei ProLife
Solomita, Renato
;
Wehleit, Kolja
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 223-244)
.
2010
Persistent link: https://www.econbiz.de/10008773224
Saved in:
39
Erfolgsfaktor Emotionalisierung der Kundenbindung : der Migros Baby Club
Dietiker, Nicole
;
Schönholzer, Andrea
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 207-221)
.
2010
Persistent link: https://www.econbiz.de/10008773225
Saved in:
40
Emotionalisierung der Mitarbeitergewinnung : Employer Branding bei der Techniker Krankenkasse (TK)
Benrens, Andreas
;
Dorn, Thomas
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 173-187)
.
2010
Persistent link: https://www.econbiz.de/10008773227
Saved in:
41
GfK EMD Sensors - emotionale Werbewirkungsmessung der GfK Switzerland AG
Meyer, Sara
;
Esposito, Fabrizio
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 161-172)
.
2010
Persistent link: https://www.econbiz.de/10008773228
Saved in:
42
Vorhandene emotionale Potenziale erfolgreich nutzen : Kundenbindung und Produktmanagement bei Swisscard/American Express
Müller, Guido
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 133-146)
.
2010
Persistent link: https://www.econbiz.de/10008773230
Saved in:
43
Eine Marke - ein Versprechen : wie Werte und Emotionen die Nachhaltigkeit bei Zimtstern bestimmen
Reidenbach, Judith
;
Honegger, Philip
;
Scheidegger, Reto
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 119-132)
.
2010
Persistent link: https://www.econbiz.de/10008773231
Saved in:
44
Das Gefühl Porsche : die Emotionalisierung der Marke Porsche
Landenberger, Sonja
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 103-117)
.
2010
Persistent link: https://www.econbiz.de/10008773232
Saved in:
45
Emotionalisierung des Kundenbeziehungsmanagements (CRM)
Rüeger, Brian
;
Hannich, Frank M.
;
Sauer, Cornelia
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 57-70)
.
2010
Persistent link: https://www.econbiz.de/10008773274
Saved in:
46
Emotionale Intelligenz -Voraussetzung für erfolgreiche Kundenbeziehungen
Neuhaus, Helena
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 41-55)
.
2010
Persistent link: https://www.econbiz.de/10008773278
Saved in:
47
Emotionalisierung durch Mass Customization (MC)
Walcher, Dominik
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 27-39)
.
2010
Persistent link: https://www.econbiz.de/10008773283
Saved in:
48
Think Limbic! Die Emotionsstrukturen im Gehirn für erfolgreiches Marketing nutzen
Häusel, Hans-Georg
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 17-26)
.
2010
Persistent link: https://www.econbiz.de/10008773286
Saved in:
49
Emotionen aus Sicht der Kommunikation
Scharfenberger, Philipp
;
Tomczak, Torsten
;
Henkel, Sven
- In:
Erfolgsfaktor Emotionalisierung : wie Unternehmen die …
,
(pp. 3-15)
.
2010
Persistent link: https://www.econbiz.de/10008773288
Saved in:
50
Chutes versus ladders : anchoring events and a punctuated-equilibrium perspective on social exchange relationships
Ballinger, Gary A.
;
Rockmann, Kevin W.
- In:
The Academy of Management review : AMR
35
(
2010
)
3
,
pp. 373-391
Persistent link: https://www.econbiz.de/10003988459
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->