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~person:"Min, Hyesung"
~subject:"Dienstleistungsqualität"
~language:"eng"
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Dienstleistungsqualität
Benchmarking
2
Fast-food industry
2
Schnellgastronomie
2
Service quality
2
USA
2
United States
2
AHP approach
1
AHP-Verfahren
1
Analytical hierarchy process
1
Comparison
1
Consumer behaviour
1
Customer satisfaction
1
Fast Food
1
Fast food
1
Fast foods
1
Franchising
1
Gastronomie
1
Konsumentenverhalten
1
Korea
1
Kundenzufriedenheit
1
Restaurant industry
1
Restaurants
1
South Korea
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Südkorea
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United States of America
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Min, Hyesung
Prybutok, Victor R.
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Qin, Hong
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Ababneh, Khaldoun I.
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Harun, Ahasan
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Min, Ho-key
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Ponnaiyan, Subramaniam
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Prybutok, Gayle
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Benchmarking : an international journal ; BIJ
2
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ECONIS (ZBW)
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Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
2
Benchmarking the service quality of fast-food restaurant franchises in the USA : a longitudinal study
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
2
,
pp. 282-300
Persistent link: https://www.econbiz.de/10009152844
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