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~person:"Al-Natour, Sameh"
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Addressing the what and how of online services : positioning supporting-services functionality and service quality for business-to-consumer success
Cenfetelli, Ronald T.
;
Benbasat, Izak
;
Al-Natour, Sameh
- In:
Information systems research : ISR
19
(
2008
)
2
,
pp. 161-181
Persistent link: https://www.econbiz.de/10003736484
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