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~person:"Pérez, Andrea"
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Corporate Social Responsibility
11
Firmenimage
11
Corporate reputation
10
Corporate social responsibility
10
Bank
6
Kundenzufriedenheit
4
Spanien
4
Stakeholder
4
Beziehungsmarketing
3
CSR image
3
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
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Public relations
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Spain
3
Öffentlichkeitsarbeit
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Reporting
2
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Customer value
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Pérez, Andrea
Melewar, T. C.
47
Balmer, John M. T.
36
Schwaiger, Manfred
25
Foroudi, Pantea
23
Wiedmann, Klaus-Peter
19
Walsh, Gianfranco
18
Bang, Nguyen
17
Carroll, Craig E.
15
Harvey, William S.
15
Pollock, Timothy G.
15
Schaarschmidt, Mario
13
Newburry, William
12
Podnar, Klement
12
Swoboda, Bernhard
12
Tomczak, Torsten
12
Barnett, Michael L.
11
Dowling, Grahame R.
11
Gardberg, Naomi A.
11
Helm, Sabrina
11
Wæraas, Arild
11
Abratt, Russell
10
Davies, Gary
10
Deephouse, David L.
10
Dennis, Charles
10
Esch, Franz-Rudolf
10
Ordoñez, Guillermo
10
Pfarrer, Michael D.
10
Bénabou, Roland
9
Hillenbrand, Carola
9
Hirsch, Peter B.
9
Kitchen, Philip J.
9
Schwalbach, Joachim
9
Fombrun, Charles J.
8
Foroudi, Mohammad Mahdi
8
Gatzert, Nadine
8
Greyser, Stephen A.
8
Hatch, Mary Jo
8
Martin, Graeme
8
Mishina, Yuri
8
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Service business
2
Business research quarterly : BRQ
1
Corporate communications : an international journal
1
Corporate reputation review : an international journal
1
Corporate social responsibility : challenges, benefits and impact on business performance
1
Cuadernos de investigación UCEIF
1
International journal of hospitality management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
The journal of services marketing
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ECONIS (ZBW)
10
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1
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1
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
Saved in:
2
Corporate reputation and CSR reporting to stakeholders : gaps in the literature and future lines of research
Pérez, Andrea
- In:
Corporate communications : an international journal
20
(
2015
)
1
,
pp. 11-29
Persistent link: https://www.econbiz.de/10010513895
Saved in:
3
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
4
How customers construct corporate social responsibility images : testing the moderating role of demographic characteristics
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Business research quarterly : BRQ
18
(
2015
)
2
,
pp. 127-141
Persistent link: https://www.econbiz.de/10010533279
Saved in:
5
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
6
Corporate reputation in the Spanish context : an interaction between reporting to stakeholders and industry
Pérez, Andrea
;
Mar García de los Salmones, María del
; …
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 733-746
Persistent link: https://www.econbiz.de/10011295742
Saved in:
7
Organizational and corporate identity revisited : toward a comprehensive understanding of identity in business
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 3-27
Persistent link: https://www.econbiz.de/10010351359
Saved in:
8
CSR identity and image : are they aligned in the banking industry?
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility : challenges, benefits …
,
(pp. 65-86)
.
2014
Persistent link: https://www.econbiz.de/10010399016
Saved in:
9
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10009776966
Saved in:
10
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10010159911
Saved in:
11
Análisis de las políticas de gestión de la responsabilidad social corporativa en el sector bancario español
Pérez, Andrea
-
2012
Persistent link: https://www.econbiz.de/10010228115
Saved in:
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