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person:"Cheng, Kuei-Mei"
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6-Sigma
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Customer complaints
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Cheng, Kuei-Mei
García-Fernández, Jerónimo
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Malmendier, Ulrike
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Quality & Quantity: International Journal of Methodology
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A Study on the application of 6-Sigma on the enhancement of service quality of fitness club
Cheng, Kuei-Mei
;
Hsu, Chin-Hsien
;
Huang, Chin-Huang
- In:
Quality & Quantity: International Journal of Methodology
46
(
2012
)
2
,
pp. 705-713
Persistent link: https://www.econbiz.de/10010539205
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