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~isPartOf:"The journal of services marketing"
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Freie Berufe
4
Professional services
4
Business services
3
Dienstleistungsqualität
3
Service quality
3
Unternehmensdienstleistung
3
Customer satisfaction
2
Dienstleistung
2
Kundenzufriedenheit
2
Services
2
Adequate service level (ASL)
1
Auslandsverlagerung
1
B-to-B-Marketing
1
Beziehungsmarketing
1
Business-to-business (B2B)
1
Business-to-business marketing
1
Client relationships
1
Client-based reputation of professional services
1
Communication
1
Confidence
1
Consumer behaviour
1
Corporate reputation
1
Desired service level (DSL)
1
Dienstleistungshandel
1
Dienstleistungsmarketing
1
Dienstleistungssektor
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Ethiopia
1
Firmenimage
1
Interpersonal communications
1
Kommunikation
1
Konsumentenverhalten
1
Legal issues
1
Lieferantenmanagement
1
Offshoring
1
Outsourcing
1
Relationship marketing
1
Reputation
1
Reputation management
1
Scale development
1
Service industry
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Beatty, Sharon E.
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Ho, Angus
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Holloway, Betsy Bugg
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Hosie, Peter J.
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Koku, Paul Sergius
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Patterson, Paul G.
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Sharma, Piyush
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The journal of services marketing
FFB Diskussionspapier
39
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
FFB-Diskussionspapier
29
Schriften des Forschungsinstituts Freie Berufe
21
Schriftenreihe des Instituts für Freie Berufe an der Friedrich-Alexander-Universität Erlangen-Nürnberg
15
MPRA Paper
14
Prospects for the professions in China
13
Freelancer als Forschungsgegenstand und Praxisphänomen : betriebswirtschaftliche und psychologische Perspektiven
11
Freie Berufe - Einkommen und Steuern (FB€St) : Beiträge aus Wissenschaft, Praxis und Politik
11
Daten und Fakten
9
Journal of management studies : JMS
9
The service industries journal
9
The Oxford handbook of professional service firms
8
Professional services firms
7
Daten und Fakten / Institut für Mittelstandsforschung Bonn
6
Freie Berufe - Einkommen, Zeit und darüber hinaus : Forschungsergebnisse für Wissenschaft, Praxis und Politik
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International trade in professional services : assessing barriers and encouraging reform ; [the OECD organised a second Workshop on Professional Services in Paris on 16 and 17 October 1995]
6
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
6
Betriebs-Berater : BB
5
Bundesanzeiger / Beilage
5
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
5
Der Betrieb
5
IFM-Materialien
5
IZA Discussion Paper
5
IfM-Materialien
5
Journal of operations management
5
Bundesarbeitsblatt : Arbeitsmarkt und Arbeitsrecht
4
Economie et statistique
4
Thünen-series of applied economic theory : working paper
4
Accounting, auditing & accountability journal
3
Bank-Betrieb : Zeitschrift für Bankpolitik u. Bankpraxis
3
Beiträge zur Mittelstandsforschung
3
Betriebswirtschaftliche Forschung und Praxis : BFuP
3
Discussion paper series / IZA
3
Europäische Hochschulschriften / 5
3
FFB – Schriften des Forschungsinstituts Freie Berufe
3
Freie Berufe : Forschungsergebnisse für Wissenschaft, Praxis und Politik
3
Freie Berufe im Wandel der Märkte
3
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ECONIS (ZBW)
4
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1
Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services
Patterson, Paul G.
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 485-489
Persistent link: https://www.econbiz.de/10011615520
Saved in:
2
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
3
Measuring client-based corporate reputation in B2B professional services : scale development and validation
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011309002
Saved in:
4
A view from the street : an exploratory study of consumer attitudes toward offshoring of professional services in the United States
Koku, Paul Sergius
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 150-159
Persistent link: https://www.econbiz.de/10011343381
Saved in:
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