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~person:"Castellanos Verdugo, Mario"
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Beziehungsmarketing
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CRM
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Castellanos Verdugo, Mario
Kirstges, Torsten
13
Wieseke, Jan
10
Ku, Edward C. S.
9
Mundt, Jörn W.
9
Freyer, Walter
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Law, Chun Hung Roberts
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Bagur-Femenías, Llorenç
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Del Chiappa, Giacomo
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Ha, Hong Youl
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Schulz, Axel
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Weithöner, Uwe
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Chung, Namho
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Clerides, Sofronis
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Dörnberg, E.-Adrian von
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Fuentes, Ramón
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Gee, Chuck Y.
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Gil Saura, Irene
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Heller, Markus
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Homburg, Christian
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Hoontrakul, Pongsak
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Ivanov, Stanislav
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Service business
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Services marketing quarterly
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ECONIS (ZBW)
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CRM and RQ as key factors in retail setting services in an economic crisis context : the case of travel agencies
Ángeles Oviedo-García, Maria de los
;
Vega Vázquez, …
- In:
Service business
9
(
2015
)
4
,
pp. 663-685
Persistent link: https://www.econbiz.de/10011407254
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2
Retail services survival in an economic crisis context
Vega Vázquez, Manuela
;
Ángeles Oviedo-García, Maria …
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 354-371
Persistent link: https://www.econbiz.de/10010465659
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