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~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
~person:"Heras-Saizarbitoria, Iñaki"
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Quality management
13
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13
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10
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10
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4
ISO 9001
4
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4
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Heras-Saizarbitoria, Iñaki
Antony, Jiju
109
Devadasan, S. R.
58
Shahin, Arash
32
Sampaio, Paulo
29
Cudney, Elizabeth A.
26
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Tarí, Juan José
24
Garza-Reyes, Jose Arturo
22
Gremyr, Ida
20
Chiarini, Andrea
18
Singh, Bikram Jit
18
Casadesús, Martí
17
He, Zhen
16
Khanduja, Dinesh
16
Kumar, Vikas
16
Marimon, Frederic
16
Dahlgaard-Park, Su Mi
15
Linderman, Kevin
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McDermott, Olivia
15
Sony, Michael
15
Sweis, Rateb J.
15
Franceschini, Fiorenzo
14
Kumar, Vinod
14
Parast, Mahour Mellat
14
Prybutok, Victor R.
14
Saraiva, Pedro
14
Cheng, T. C. E.
13
Kumar, Maneesh
13
McFadden, Kathleen L.
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Rahman, Zillur
13
Shankar, Ravi
13
Sodhi, Harsimran Singh
13
Talib, Faisal
13
Desai, Darshak A.
12
Gharbi, Ali
12
Gijo, E. V.
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Total quality management & business excellence
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Business horizons
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1
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1
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ECONIS (ZBW)
13
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1
How does IATF 16949 add value to ISO 9001? : an empirical study
Laskurain-Iturbe, Iker
;
Arana-Landín, Germán
; …
- In:
Total quality management & business excellence
32
(
2021
)
12
,
pp. 1341-1358
Persistent link: https://www.econbiz.de/10012607251
Saved in:
2
Work-performance and internalisation of ISO 9000 standards : a shop-floor workers perspective
Bello-Pintado, Alejandro
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1427-1441
Persistent link: https://www.econbiz.de/10012312235
Saved in:
3
Faking ISO 9001 in China : an exploratory study
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
Business horizons
62
(
2019
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011995665
Saved in:
4
TQM and market orientation in care home services
San Miguel, Eduardo
;
Heras-Saizarbitoria, Iñaki
; …
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1076-1098
Persistent link: https://www.econbiz.de/10011606137
Saved in:
5
Outcomes of environmental management systems : the role of motivations and firms' characteristics
Heras-Saizarbitoria, Iñaki
;
Arena, German
;
Boiral, Olivier
- In:
Business strategy and the environment
25
(
2016
)
8
,
pp. 545-559
Persistent link: https://www.econbiz.de/10011654157
Saved in:
6
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
Heras-Saizarbitoria, Iñaki
;
Arana, German
;
Boiral, Olivier
- In:
International journal of hospitality management
51
(
2015
),
pp. 138-146
Persistent link: https://www.econbiz.de/10011413956
Saved in:
7
Symbolic adoption of ISO 9000 in small and medium-sized enterprises : the role of internal contingencies
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
International small business journal : researching …
33
(
2015
)
3
,
pp. 299-320
Persistent link: https://www.econbiz.de/10011284333
Saved in:
8
Audit fees and auditor independence : the case of ISO 14001 certification
Dogui, Kouakou
;
Boiral, Oliver
;
Heras-Saizarbitoria, Iñaki
- In:
International journal of auditing : IJA
18
(
2014
)
1
,
pp. 14-26
Persistent link: https://www.econbiz.de/10010338710
Saved in:
9
Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
10
Internalization of quality management in service organizations
Tarí, Juan José
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
Saved in:
11
Adoption of ISO 9000 management standard in EU's transition economies : the case of the Baltic States
Heras-Saizarbitoria, Iñaki
;
Arana, Germán
; …
- In:
Journal of business economics and management
14
(
2013
)
3
,
pp. 481-499
Persistent link: https://www.econbiz.de/10009761481
Saved in:
12
An empirical study of the relationships within the categories of the EFQM model
Heras-Saizarbitoria, Iñaki
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 523-540
Persistent link: https://www.econbiz.de/10009572349
Saved in:
13
The impact of ISO 9001 standard and the EFQM model : the view of the assessors
Heras-Saizarbitoria, Iñaki
;
Casadesús, Martí
; …
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 197-218
Persistent link: https://www.econbiz.de/10008986613
Saved in:
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