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~isPartOf:"Handbook of hospitality operations and IT"
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Gastgewerbe
11
Hospitality industry
11
Dienstleistungsqualität
2
Selbstbedienung
2
Self-service
2
Service quality
2
Benchmarking
1
Beziehungsmarketing
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Ball, Stephen
1
Canziani, Bonni Farber
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Jones, Peter
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Kirk, David
1
Lambert, Carolyn U.
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Lee, Kate Wonjae
1
Lin, Ingrid Y.
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Lockwood, Andrew
1
Mogendorff, Dolf A.
1
Namasivayam, Karthik
1
Ottenbacher, Michael
1
Sparks, Beverley
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Published in...
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Handbook of hospitality operations and IT
International journal of hospitality management
322
International journal of contemporary hospitality management
216
Tourism management : research, policies, practice
80
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Journal of hospitality marketing & management
65
Tourism economics : the business and finance of tourism and recreation
55
Journal of hospitality and tourism insights
40
Tourism management perspectives : TMP
32
The service industries journal
30
Journal of travel and tourism marketing
28
Tourism and hospitality research : THR
26
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
21
Wirtschaft und Statistik : WISTA
21
Advances in hospitality and leisure
19
Advances in hospitality, tourism, and the services industry (AHTSI) book series
17
Journal of business research : JBR
17
Tourism and hospitality research : the surrey quarterly review
16
Hospitality management in Ireland : theory and practice
15
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
15
Administrative Sciences : open access journal
14
Handbook of hospitality human resources management
14
Springer eBook Collection
14
Tourism review
14
The Cornell hospitality quarterly
13
The Sage handbook of hospitality management
13
The Cornell School of hotel administration handbook of applied hospitality strategy
12
Emerald insight
11
Cogent business & management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Premier reference source
10
Economic research
9
Handbook of hospitality strategic management
9
Tourism review : the official journal of the AIEST
9
Advances in culture, tourism and hospitality research
8
Journal of health organization and management
8
Journal of revenue and pricing management
8
Service business
8
Handbook of hospitality marketing management
7
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ECONIS (ZBW)
11
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1
Operations management : theoretical underpinnings
Jones, Peter
- In:
Handbook of hospitality operations and IT
,
(pp. 1-18)
.
2008
Persistent link: https://www.econbiz.de/10003806810
Saved in:
2
Hospitality systems
Ball, Stephen
- In:
Handbook of hospitality operations and IT
,
(pp. 19-42)
.
2008
Persistent link: https://www.econbiz.de/10003806812
Saved in:
3
The servicescape
Namasivayam, Karthik
;
Lin, Ingrid Y.
- In:
Handbook of hospitality operations and IT
,
(pp. 43-62)
.
2008
Persistent link: https://www.econbiz.de/10003806946
Saved in:
4
Hospitality customers : their roles in service blueprints
Canziani, Bonni Farber
- In:
Handbook of hospitality operations and IT
,
(pp. 63-89)
.
2008
Persistent link: https://www.econbiz.de/10003806988
Saved in:
5
Waiting lines and self-service
Lambert, Carolyn U.
;
Lee, Kate Wonjae
- In:
Handbook of hospitality operations and IT
,
(pp. 91-108)
.
2008
Persistent link: https://www.econbiz.de/10003807219
Saved in:
6
The service encounter
Sparks, Beverley
;
Weber, Karin
- In:
Handbook of hospitality operations and IT
,
(pp. 109-137)
.
2008
Persistent link: https://www.econbiz.de/10003807229
Saved in:
7
ICT and hospitality operations
Whitelaw, Paul A.
- In:
Handbook of hospitality operations and IT
,
(pp. 167-184)
.
2008
Persistent link: https://www.econbiz.de/10003807257
Saved in:
8
Operational performance
Lockwood, Andrew
- In:
Handbook of hospitality operations and IT
,
(pp. 209-235)
.
2008
Persistent link: https://www.econbiz.de/10003807261
Saved in:
9
Innovation management
Ottenbacher, Michael
- In:
Handbook of hospitality operations and IT
,
(pp. 339-366)
.
2008
Persistent link: https://www.econbiz.de/10003807274
Saved in:
10
Crisis management
Mogendorff, Dolf A.
- In:
Handbook of hospitality operations and IT
,
(pp. 385-400)
.
2008
Persistent link: https://www.econbiz.de/10003807277
Saved in:
11
Environmental management
Kirk, David
- In:
Handbook of hospitality operations and IT
,
(pp. 401-427)
.
2008
Persistent link: https://www.econbiz.de/10003807278
Saved in:
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