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~isPartOf:"Service business"
~person:"Chiang, Cheng-Hsin"
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When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
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