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isPartOf:"Journal of service research : JSR"
~subject:"New product development"
~isPartOf:"Tourism management perspectives : TMP"
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Applying Quan and Wang's structural model of the tourist experience : a Zimbabwean netnography of food tourism
Mkono, Muchazondida
;
Markwell, Kevin
;
Wilson, Erica
- In:
Tourism management perspectives : TMP
5
(
2013
),
pp. 68-74
Persistent link: https://www.econbiz.de/10009719581
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Key drivers of frontline employee generation of ideas for customer service improvement
Lages, Cristiana R.
;
Piercy, Nigel
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 215-230
Persistent link: https://www.econbiz.de/10009548670
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