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~person:"Janta, Hania"
~person:"Lee, Gyehee"
~person:"Zoghbi-Manrique-de-Lara, Pablo"
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Janta, Hania
Lee, Gyehee
Zoghbi-Manrique-de-Lara, Pablo
Karatepe, Osman M.
51
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12
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12
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International journal of contemporary hospitality management
5
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3
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2
Cornell hospitality quarterly : CQ
1
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1
Tourism and hospitality research : the surrey quarterly review
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1
Gender differences in the relationship between justice perceptions and job insecurity in hotel outsourcing
Ruiz-Palomino, Pablo
;
Zoghbi-Manrique-de-Lara, Pablo
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389824
Saved in:
2
Indispensable, expendable, or irrelvent? Effects of job insecurity on the employee reactions to perceived outsourcing in the hotel industry
Zoghbi-Manrique-de-Lara, Pablo
;
Ting-Ding, Jyh-Ming
; …
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011638552
Saved in:
3
Customer citizenship as a reaction to hotel's fair treatment of staff : service satisfaction as a mediator
Zoghbi-Manrique-de-Lara, Pablo
;
Suárez-Acosta, Miguel A.
; …
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 190-203
Persistent link: https://www.econbiz.de/10011711584
Saved in:
4
Employees' justice perceptions as a factor influencing successful outsourcing in the hospitality industry
Zoghbi-Manrique-de-Lara, Pablo
;
Ting-Ding, Jyh-Ming
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1619-1637
Persistent link: https://www.econbiz.de/10011732239
Saved in:
5
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
6
Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Choi, Chang Hwan
;
Kim, Taegoo
;
Lee, Gyehee
;
Lee, Seung-kon
- In:
International journal of hospitality management
36
(
2014
),
pp. 272-285
Persistent link: https://www.econbiz.de/10010239278
Saved in:
7
Social capital, knowledge sharing and organizational performance : what structural relationship do they have in hotels?
Kim, Taegoo
;
Lee, Gyehee
;
Paek, Soyon
;
Lee, Seunggil
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 683-704
Persistent link: https://www.econbiz.de/10009774264
Saved in:
8
A justice framework for understanding how guests react to hotel employee (mis)treatment
Zoghbi-Manrique-de-Lara, Pablo
;
Aguiar-Quintana, Teresa
; …
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 143-152
Persistent link: https://www.econbiz.de/10009736220
Saved in:
9
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
10
Emotional intelligence and emotional labor acting strategies among frontline hotel employees
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
;
Kim, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 1029-1045
Persistent link: https://www.econbiz.de/10009666524
Saved in:
11
Migrant networks, language learning and tourism employment
Janta, Hania
;
Lugosi, Peter
;
Brown, Lorraine
;
Ladkin, Adele
- In:
Tourism management : research, policies, practice
33
(
2012
)
2
,
pp. 431-439
Persistent link: https://www.econbiz.de/10009408433
Saved in:
12
The managed heart : the structural analysis of the stressor-strain relationship and customer orientation among emotional labor workers in Korean hotels
Lee, Gyehee
;
Kim, Taegoo
;
Shin, Seok Ho
;
Oh, Ick Keun
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1067-1082
Persistent link: https://www.econbiz.de/10009566949
Saved in:
13
Polish migrant workers in the UK hospitality industry : profiles, work experience and methods for accessing employment
Janta, Hania
- In:
International journal of contemporary hospitality management
23
(
2011
)
6
,
pp. 803-819
Persistent link: https://www.econbiz.de/10009383599
Saved in:
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