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person:"Murrmann, Suzanne K."
~person:"Cheung, Catherine"
~person:"Zoghbi-Manrique-de-Lara, Pablo"
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Murrmann, Suzanne K.
Cheung, Catherine
Zoghbi-Manrique-de-Lara, Pablo
Karatepe, Osman M.
51
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International journal of hospitality management
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1
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1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
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1
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
2
How to enhance hotel guests' acceptance and experience of smart hotel technology : an examination of visiting intentions
Yang, Huijun
;
Song, Hanqun
;
Cheung, Catherine
;
Guan, Jieqi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012820021
Saved in:
3
Gender differences in the relationship between justice perceptions and job insecurity in hotel outsourcing
Ruiz-Palomino, Pablo
;
Zoghbi-Manrique-de-Lara, Pablo
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389824
Saved in:
4
Indispensable, expendable, or irrelvent? Effects of job insecurity on the employee reactions to perceived outsourcing in the hotel industry
Zoghbi-Manrique-de-Lara, Pablo
;
Ting-Ding, Jyh-Ming
; …
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011638552
Saved in:
5
Customer citizenship as a reaction to hotel's fair treatment of staff : service satisfaction as a mediator
Zoghbi-Manrique-de-Lara, Pablo
;
Suárez-Acosta, Miguel A.
; …
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 190-203
Persistent link: https://www.econbiz.de/10011711584
Saved in:
6
Employees' justice perceptions as a factor influencing successful outsourcing in the hospitality industry
Zoghbi-Manrique-de-Lara, Pablo
;
Ting-Ding, Jyh-Ming
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1619-1637
Persistent link: https://www.econbiz.de/10011732239
Saved in:
7
The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies
Sucher, Worarak
;
Cheung, Catherine
- In:
International journal of hospitality management
49
(
2015
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011379954
Saved in:
8
How to influence hospitality employee perceptions on hotel brand performance?
Cheung, Catherine
;
Kong, Haiyan
;
Song, Haiyan
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1162-1178
Persistent link: https://www.econbiz.de/10010467939
Saved in:
9
A justice framework for understanding how guests react to hotel employee (mis)treatment
Zoghbi-Manrique-de-Lara, Pablo
;
Aguiar-Quintana, Teresa
; …
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 143-152
Persistent link: https://www.econbiz.de/10009736220
Saved in:
10
When we are onstage, we smile : the effects of emotional labor on employee work outcomes
Chu, Kay H.
;
Baker, Melissa A.
;
Murrmann, Suzanne K.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 906-915
Persistent link: https://www.econbiz.de/10009544279
Saved in:
11
Organizational justice as a mediator of the relationships between leader-member exchange and employees' turnover intentions
Lee, Hyung-ryong
;
Murrmann, Suzanne K.
;
Murrmann, Kent F.
; …
- In:
Journal of hospitality marketing & management
19
(
2010
)
2
,
pp. 97-114
Persistent link: https://www.econbiz.de/10003974671
Saved in:
12
Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
Kim, Peter Beomcheol
;
Murrmann, Suzanne K.
;
Lee, Gyumin
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 612-619
Persistent link: https://www.econbiz.de/10003875875
Saved in:
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