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person:"Murrmann, Suzanne K."
~person:"Cheung, Catherine"
~subject:"Tourism employees"
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Tourism employees
Tourismusberufe
7
Hotel industry
6
Hotellerie
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Arbeitszufriedenheit
4
Job satisfaction
4
Arbeitsleistung
2
Brand management
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Emotion
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Human Resource Management
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Human resource management
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Personalmanagement
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Career development
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Consumer behaviour
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Cross-cultural competency
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Cross-cultural management
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Cultural intelligence
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Culture
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Emotional labor
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Employee retention
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Factor analysis
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Hotel employee
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Hotel management
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Innovation adoption
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Murrmann, Suzanne K.
Cheung, Catherine
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
7
Lee, JungHoon
7
Ok, Chihyung
7
Han, Heesup
6
Hancer, Murat
6
Lee, Gyehee
6
Ashenfelter, Orley
5
Babakus, Emin
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Burke, Ronald J.
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Chen, Han
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Guéguen, Nicolas
5
Hon, Alice H. Y.
5
Huan, Tzung-cheng
5
Kim, Seongseop
5
Neumark, David
5
Yavas, Ugur
5
Zoghbi-Manrique-de-Lara, Pablo
5
Ayoun, Baker
4
Bank, Roy J.
4
Bufquin, Diego
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Dedeoğlu, Bekir Bora
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Gursoy, Dogan
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Hyun, Sunghyup Sean
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Jacob, Céline
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Leung, Xi Y.
4
Magnini, Vincent P.
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
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Robinson, Richard N. S.
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International journal of hospitality management
5
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
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1
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
2
How to enhance hotel guests' acceptance and experience of smart hotel technology : an examination of visiting intentions
Yang, Huijun
;
Song, Hanqun
;
Cheung, Catherine
;
Guan, Jieqi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012820021
Saved in:
3
The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies
Sucher, Worarak
;
Cheung, Catherine
- In:
International journal of hospitality management
49
(
2015
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011379954
Saved in:
4
How to influence hospitality employee perceptions on hotel brand performance?
Cheung, Catherine
;
Kong, Haiyan
;
Song, Haiyan
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1162-1178
Persistent link: https://www.econbiz.de/10010467939
Saved in:
5
When we are onstage, we smile : the effects of emotional labor on employee work outcomes
Chu, Kay H.
;
Baker, Melissa A.
;
Murrmann, Suzanne K.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 906-915
Persistent link: https://www.econbiz.de/10009544279
Saved in:
6
Organizational justice as a mediator of the relationships between leader-member exchange and employees' turnover intentions
Lee, Hyung-ryong
;
Murrmann, Suzanne K.
;
Murrmann, Kent F.
; …
- In:
Journal of hospitality marketing & management
19
(
2010
)
2
,
pp. 97-114
Persistent link: https://www.econbiz.de/10003974671
Saved in:
7
Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
Kim, Peter Beomcheol
;
Murrmann, Suzanne K.
;
Lee, Gyumin
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 612-619
Persistent link: https://www.econbiz.de/10003875875
Saved in:
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