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isPartOf:"Zeitschrift Führung + Organisation : ZfO"
~subject:"Dienstleistungsqualität"
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Zeitschrift Führung + Organisation : ZfO
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Mit Prozessmanagement Dienstleistungsqualität aufbauen und sichern
Stähli, Franz
;
Gysin, Marc
;
Frost, Jetta
- In:
Zeitschrift Führung + Organisation : ZfO
78
(
2009
)
6
,
pp. 290-293
Persistent link: https://www.econbiz.de/10003905195
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