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person:"Moch, Violetta"
~person:"Birgelen, Marcel van"
~person:"Konishi, Yoko"
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Friseurhandwerk
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Hairdressing industry
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Consumer behaviour
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Moch, Violetta
Birgelen, Marcel van
Konishi, Yoko
Madjar, Nora
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Ortiz-Walters, Rowena
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RIETI discussion paper
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Journal of service management
1
Rekrutierung in einer zukunftsorientierten Arbeitswelt : HR-Aufgaben optimal vernetzen
1
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ECONIS (ZBW)
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On the role of skill, quality, and environmental factors on customer behavior of the beauty industry
Konishi, Yoko
-
2017
Persistent link: https://www.econbiz.de/10012132127
Saved in:
2
Productivity of service providers : microeconometric measurement in the case of hair salons
Konishi, Yoko
;
Nishiyama, Yoshihiko
-
2010
Persistent link: https://www.econbiz.de/10008796496
Saved in:
3
The effects of congestion and skills at a hair salon on the consumer's revisiting behavior
Konishi, Yoko
-
2010
Persistent link: https://www.econbiz.de/10008796566
Saved in:
4
Der Auszubildende als Fachkraft der Zukunft : ein Kooperationsprojekt von L'Oréal Professionelle Produkte und dem Zentralverband des Deutschen Friseurhandwerks zur Gewinnung von Au...
Grote, Andrea
;
Lehmann, Kerstin
;
Moch, Violetta
- In:
Rekrutierung in einer zukunftsorientierten Arbeitswelt …
,
(pp. 105-118)
.
2015
Persistent link: https://www.econbiz.de/10010433182
Saved in:
5
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
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