Tseng, Chun-Chieh; Torng, Chau-Chen - In: European Journal of Industrial Engineering 8 (2014) 4, pp. 457-477
Quality function deployment (QFD) is a widely used method in several fields such as product design, manufacturing process design, and project development. House of quality (HOQ) is one of the manipulation tools for QFD and it can convert customer requirements (CRs) into the design parameters...