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isPartOf:"Personalmanagement im Tourismus : Erfolgsfaktoren erkennen - Wettbewerbsvorteile sichern"
~isPartOf:"International journal of contemporary hospitality management"
~person:"Qu, Hailin"
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Hotel industry
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Hotellerie
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Consumer behaviour
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Dienstleistungsqualität
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Konsumentenverhalten
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Service quality
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Benefits
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Beziehungsmarketing
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Brand
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Brand management
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Brand relationship quality
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CRM
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Compatibility
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Competitive strategy
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Customer satisfaction
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Firm performance
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Holiday behaviour
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Hotel loyalty program
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Hotel self-service kiosks
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Human Resource Management
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Information management
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Informationsmanagement
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Personalmanagement
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Qu, Hailin
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Personalmanagement im Tourismus : Erfolgsfaktoren erkennen - Wettbewerbsvorteile sichern
International journal of contemporary hospitality management
International journal of hospitality management
9
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
The service industries journal
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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Building brand relationship quality among hotel loyalty program members
Lo, Ada S.
;
Im, Holly Hyunjung
;
Chen, Yong
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 458-488
Persistent link: https://www.econbiz.de/10011611273
Saved in:
2
Travelers' behavioral intention toward hotel self-service kiosks usage
Kim, Miyoung
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 225-245
Persistent link: https://www.econbiz.de/10010250186
Saved in:
3
The effect of competitive strategies and organizational structure on hotel performance
Tavitiyaman, Pimtong
;
Zhang, Hanqin Qiu
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009510215
Saved in:
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