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~person:"Chiang, Chun-fang"
~person:"Lee, Gyehee"
~subject:"Hotellerie"
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Hotellerie
Tourism employees
8
Tourismusberufe
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Hotel industry
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South Korea
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Stress
4
Südkorea
4
Work stress
4
Beziehungsmarketing
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Emotion
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Beschwerdemanagement
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Complaint management
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Service recovery performance
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Arbeitsbedingungen
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Arbeitskräfte
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Arbeitsleistung
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Arbeitsmobilität
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Arbeitspsychologie
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Dienstleistungsqualität
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Hotel employees
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Intelligence
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Intelligenz
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Chiang, Chun-fang
Lee, Gyehee
Karatepe, Osman M.
44
Jung, Hyo Sun
11
Yoon, Hye Hyun
11
Han, Heesup
6
Kim, Peter Beomcheol
6
Burke, Ronald J.
5
El-Bayoumi Salem, Islam
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Goh, Edmund
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Grobelna, Aleksandra
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Hon, Alice H. Y.
5
Huan, Tzung-cheng
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Kim, Seongseop
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Kim, Taegoo
5
Lee, JungHoon
5
Ok, Chihyung
5
Babakus, Emin
4
Cheung, Catherine
4
Dedeoğlu, Bekir Bora
4
Hancer, Murat
4
Kim, Woo Gon
4
Koyuncu, Mustafa
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
4
Wang, Yao-Chin
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Yavas, Ugur
4
Zoghbi-Manrique-de-Lara, Pablo
4
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3
Chan, Eric S. W.
3
Hai, Shenyang
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Karadas, Georgiana
3
Law, Chun Hung Roberts
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Lengler, Jorge
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Leung, Xi Y.
3
Magnini, Vincent P.
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Okumus, Bendegul
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Park, In-Jo
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International journal of contemporary hospitality management
3
International journal of hospitality management
3
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1
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
2
Social capital, knowledge sharing and organizational performance : what structural relationship do they have in hotels?
Kim, Taegoo
;
Lee, Gyehee
;
Paek, Soyon
;
Lee, Seunggil
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 683-704
Persistent link: https://www.econbiz.de/10009774264
Saved in:
3
Emotional intelligence and emotional labor acting strategies among frontline hotel employees
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
;
Kim, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 1029-1045
Persistent link: https://www.econbiz.de/10009666524
Saved in:
4
The impacts of perceived organizational support and psychological empowerment on job performance : the mediating effects of organizational citizenship behavior
Chiang, Chun-fang
;
Hsieh, Tsung-sheng
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 180-190
Persistent link: https://www.econbiz.de/10009406140
Saved in:
5
The managed heart : the structural analysis of the stressor-strain relationship and customer orientation among emotional labor workers in Korean hotels
Lee, Gyehee
;
Kim, Taegoo
;
Shin, Seok Ho
;
Oh, Ick Keun
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1067-1082
Persistent link: https://www.econbiz.de/10009566949
Saved in:
6
Perceived organizational change in the hotel industry : an implication of change schema
Chiang, Chun-fang
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 157-167
Persistent link: https://www.econbiz.de/10003964249
Saved in:
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