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isPartOf:"Information systems and e-business management : ISeB"
~subject:"Organizational change"
~subject:"Customer service"
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5
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Information systems and e-business management : ISeB
International journal of information systems and change management : IJISCM
11
Springer eBook Collection
11
The journal of strategic information systems : incorporating International Information Systems
10
Business process management journal
9
Journal of business research : JBR
9
Strategic change : SC ; briefings in entrepreneurial finance
9
Technological forecasting & social change : an international journal
9
Financial markets and organizational technologies : system architectures, practices and risks in the era of deregulation
8
Lecture Notes in Information Systems and Organisation
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Information systems management
5
International journal of business information systems : IJBIS
5
Discussion paper
4
Information systems research : ISR
4
SpringerLink / Bücher
4
Business horizons
3
California management review
3
European research studies
3
Journal of change management : an international journal
3
Journal of organizational change management
3
Journal of securities operations & custody
3
Management for Professionals
3
Organization science
3
Review of business information systems
3
The Oxford handbook of information and communication technologies
3
The journal of high technology management research
3
The service industries journal
3
ZEW discussion papers
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
Arbeitsbericht des Instituts für Wirtschaftsinformatik und Neue Medien
2
Business & information systems engineering
2
Business process transformation
2
Decision support systems : DSS ; the international journal
2
Discussion paper / Central Bureau voor de Statistiek
2
Discussion paper series / IZA
2
Economic and business review : EBR
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
Gabler Edition Wissenschaft
2
Göttinger Schriften zur Internetforschung
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Organizational knowledge and information technology : the key resources for improving customer service in call centers
Choi, Sujeong
- In:
Information systems and e-business management : ISeB
16
(
2018
)
1
,
pp. 187-203
Persistent link: https://www.econbiz.de/10011849784
Saved in:
2
IT-enabled business process management
Yue, Wei Thoo
;
Xu, Dongming
- In:
Information systems and e-business management : ISeB
14
(
2016
)
4
,
pp. 691-692
Persistent link: https://www.econbiz.de/10011673331
Saved in:
3
Special issue: IT-enabled business process management
Yue, Wei Thoo
(
ed.
);
Xu, Dongming
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011673332
Saved in:
4
Overcoming implementation challenges in enterprise architecture management : a design theory for architecture-driven IT management (ADRIMA)
Löhe, Jan Michael
;
Legner, Christine
- In:
Information systems and e-business management : ISeB
12
(
2014
)
1
,
pp. 101-137
Persistent link: https://www.econbiz.de/10010250621
Saved in:
5
Uncovering ITIL claims : IT executives’ perception on benefits and Business-IT alignment
Marrone, Mauricio
;
Kolbe, Lutz
- In:
Information systems and e-business management : ISeB
9
(
2011
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10009273450
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