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~person:"Gebauer, Heiko"
~person:"Mantovani, Andrea"
~isPartOf:"Journal of service research : JSR"
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Journal of service research : JSR
Industrial marketing management : the international journal for industrial and high-tech firms
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Erfolgreich mit After Sales Services : Geschäftsstrategien für Servicemanagement und Ersatzteillogistik
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Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
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