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~person:"Wiedmann, Klaus-Peter"
~person:"Armstrong, Christine"
~subject:"Dienstleistungsmarketing"
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Dienstleistungsmanagement und Social Media : Potenziale, Strategien und Instrumente
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European journal of marketing
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ECONIS (ZBW)
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For all to see : social risk and observable complaining on Facebook
Armstrong, Christine
;
Kulczynski, Alicia
;
Brennan, Stacey
- In:
European journal of marketing
56
(
2022
)
1
,
pp. 31-71
Persistent link: https://www.econbiz.de/10012798636
Saved in:
2
Social Media im Feld von Luxusmarken und -Services : Skizzen zu Gestaltungsansätzen und Best Practice-Beispiele
Wiedmann, Klaus-Peter
;
Hennigs, Nadine
;
Klarmann, Christiane
- In:
Dienstleistungsmanagement und Social Media : …
,
(pp. 153-170)
.
2013
Persistent link: https://www.econbiz.de/10009756236
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