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~isPartOf:"The journal of services marketing"
~person:"Barnes, Donald C."
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Customer satisfaction
3
Kundenzufriedenheit
3
Leistungsmotivation
3
Work engagement
3
Work motivation
3
Adaptability
2
Affective commitment
2
Arbeitskräfte
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Barnes, Donald C.
Sharma, Piyush
7
Collier, Joel E.
4
Klaus, Philipp
4
Mattila, Anna S.
4
Huang, Min-Hsin
3
Palmer, Adrian
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Le Nguyen Hau
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The journal of services marketing
Journal of business research : JBR
4
Journal of marketing theory and practice
2
Journal of service theory and practice : JSTP
2
The journal of personal selling & sales management : JPSSM
2
European journal of marketing
1
Journal of marketing theory and practice : JMTP
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Journal of service research : JSR
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ECONIS (ZBW)
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Customer delight and work engagement
Barnes, Donald C.
;
Collier, Joel E.
;
Robinson, Stacey
- In:
The journal of services marketing
28
(
2014
)
5
,
pp. 380-390
Persistent link: https://www.econbiz.de/10010419905
Saved in:
2
Investigating work engagement in the service environment
Barnes, Donald C.
;
Collier, Joel E.
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 485-499
Persistent link: https://www.econbiz.de/10010198121
Saved in:
3
Investigating work engagement in the service environment
Barnes, Donald C.
;
Collier, Joel E.
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 485-499
Persistent link: https://www.econbiz.de/10010198143
Saved in:
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