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~subject:"Relationship marketing"
~subject:"Dienstleistungsqualität"
~institution:"Technische Universität Dresden"
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Relationship marketing
Dienstleistungsqualität
Customer satisfaction
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Kundenzufriedenheit
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Beschwerdemanagement
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Hilbert, Andreas
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Iskhakova, Lilia
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Technische Universität Dresden
Springer Fachmedien Wiesbaden
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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Nomos Verlagsgesellschaft
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Harvard Graduate School of Business Administration
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National Bureau of Economic Research
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
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Australian and New Zealand Marketing Academy
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Eric Cuvillier <Firma>
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Leuphana Universität Lüneburg
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Ludwig-Maximilians-Universität München
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
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Development of a causal alumni loyalty model : cross-cultural and cross-gender investigations
Iskhakova, Lilia
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2020
Persistent link: https://www.econbiz.de/10012488489
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