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Customer satisfaction
32
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Journal of vacation marketing : an international journal
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
170
Journal of travel and tourism marketing
164
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
101
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of quality and service sciences
63
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
58
Managing service quality : MSQ ; an international journal
57
Journal of hospitality and tourism insights
53
International journal of business information systems : IJBIS
52
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
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ECONIS (ZBW)
32
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1
Exploring customer engagement in tourism : construct proposal and antecedents
Romero, Jaime
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
4
,
pp. 293-306
Persistent link: https://www.econbiz.de/10011951593
Saved in:
2
Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel
;
Espino Rodríguez, Toms F.
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
3
,
pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
Saved in:
3
Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty : a higher-order structural model
Hallak, Rob
;
Assaker, Guy
;
El Haddad, Rania
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
2
,
pp. 118-135
Persistent link: https://www.econbiz.de/10011876188
Saved in:
4
Linking event quality to economic impact : a study of quality, satisfaction, use value and expenditure at a music festival
Andersson, Tommy D.
;
Armbrecht, John
;
Lundberg, Erik
- In:
Journal of vacation marketing : an international journal
23
(
2017
)
2
,
pp. 114-132
Persistent link: https://www.econbiz.de/10011951128
Saved in:
5
Examining the moderating role of prior knowledge in the relationship between destination experiences and tourist satisfaction
Huang, Songshan
;
Afsharifar, Amin
;
Van der Veen, Robert
- In:
Journal of vacation marketing : an international journal
22
(
2016
)
4
,
pp. 320-334
Persistent link: https://www.econbiz.de/10011634790
Saved in:
6
Theatrical performance in the tourism industry : an importance-satisfaction analysis
Song, Hanqun
- In:
Journal of vacation marketing : an international journal
22
(
2016
)
2
,
pp. 129-141
Persistent link: https://www.econbiz.de/10011581866
Saved in:
7
Travel arrangement as a moderator in image-satisfaction-behavior relations : an investigation of Chinese outbound travelers
Liu, Xiaoming
;
Li, Jun Justin
;
Yang, Yan
- In:
Journal of vacation marketing : an international journal
21
(
2015
)
3
,
pp. 225-236
Persistent link: https://www.econbiz.de/10011403669
Saved in:
8
Influence of festival attribute qualities on Slow Food tourists’ experience, satisfaction level and revisit intention : the case of the Mold Food and Drink Festival
Jung, Timothy
;
Ineson, Elizabeth M.
;
Kim, Mincheol
; …
- In:
Journal of vacation marketing : an international journal
21
(
2015
)
3
,
pp. 277-288
Persistent link: https://www.econbiz.de/10011403679
Saved in:
9
Services research in tourism : advocating the integration of the supplier side
Zehrer, Anita
;
Muskat, Birgit
;
Muskat, Matthias
- In:
Journal of vacation marketing : an international journal
20
(
2014
)
4
,
pp. 353-363
Persistent link: https://www.econbiz.de/10010421437
Saved in:
10
Understanding the meaning of low airfare and satisfaction among leisure air travellers using Malaysian low-cost airlines
Chan, Jennifer Kim Lian
- In:
Journal of vacation marketing : an international journal
20
(
2014
)
3
,
pp. 211-223
Persistent link: https://www.econbiz.de/10010390885
Saved in:
11
Mainland Chinese gamblers' casino design preferences
Wan, Penny Yim King
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
4
,
pp. 359-374
Persistent link: https://www.econbiz.de/10010188926
Saved in:
12
Toward an identification of elements contributing to satisfaction with the tourism experience
Maunier, Cécile
;
Camelis, Christéle
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10009743822
Saved in:
13
Alive and kicking : evaluating the overseas package holiday experience of grey consumers in the United Kingdom
Major, Bridget
;
McLeay, Fraser
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
1
,
pp. 5-18
Persistent link: https://www.econbiz.de/10009743825
Saved in:
14
Mainland Chinese shopping preferences and service perceptions in the Asian gaming destination of Macau
Wong, Ip Kin Anthony
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
3
,
pp. 239-251
Persistent link: https://www.econbiz.de/10009776421
Saved in:
15
Classification of the destination attributes in the content of competitiveness (by revised importance-performance analysis)
Caber, Meltem
;
Albayrak, Tahir
;
Matzler, Kurt
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10009502400
Saved in:
16
Repeat visits and intentions to revisit a sporting event and its nearby destinations
Osti, Linda
;
Disegna, Marta
;
Brida, Juan Gabriel
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
1
,
pp. 31-42
Persistent link: https://www.econbiz.de/10009502403
Saved in:
17
European travelers' return likelihood and satisfaction with Mediterranean sun-and-sand destinations : a Chi-square Automatic Identification Detector-based segmentation approach
Assaker, Guy
;
Hallak, Rob
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
2
,
pp. 105-120
Persistent link: https://www.econbiz.de/10009554724
Saved in:
18
Examining the guest experience in themed amusement parks : preliminary evidence from China
Milman, Ady
;
Li, Xu
;
Wang, Youcheng
;
Yu, Qiuyang
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10009673758
Saved in:
19
Culture and service-related positive disconfirmations : an application of travel blog analysis
Magnini, Vincent P.
;
Kara, Derya
;
Crotts, John C.
; …
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
3
,
pp. 251-257
Persistent link: https://www.econbiz.de/10009580673
Saved in:
20
Conceptualizing and measuring loyalty : towards a conceptual model of tourist loyalty antecedents
Moliner Valázquez, Beatriz
;
Gil Saura, Irene
;
Ruiz …
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10008840752
Saved in:
21
The overall theme park experience : a visitor satisfaction tracking study
Geissler, Gary L.
;
Rucks, Conway T.
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
2
,
pp. 127-138
Persistent link: https://www.econbiz.de/10009160492
Saved in:
22
Defining visitor satisfaction in the context of camping oriented nature-based tourism : the driving force of quality!
O'Neill, Martin A.
;
Riscinto-Kozub, Kristen Ann
;
Van …
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
2
,
pp. 141-156
Persistent link: https://www.econbiz.de/10003975367
Saved in:
23
Towards a valid and reliable measure of visitor satisfaction
McMullan, Rosalind
;
O'Neill, Martin
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
1
,
pp. 29-44
Persistent link: https://www.econbiz.de/10003944906
Saved in:
24
The impact of satisfaction judgment on behavioral intentions : an investigation of golf travelers
Hutchinson, Joe
;
Wang, Youcheng
;
Lai, Fujun
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
1
,
pp. 45-59
Persistent link: https://www.econbiz.de/10003944913
Saved in:
25
A comparison between Thai residents and non-residents in their motivations, performance evaluations, and overall satisfaction with a domestic festival
McDowall, Siriporn
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
3
,
pp. 217-233
Persistent link: https://www.econbiz.de/10008656863
Saved in:
26
Customer service in the face of flight delays
Baranishyn, Mike
;
Cudmore, B. Andrew
;
Fletcher, Tim
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10008656864
Saved in:
27
Theme parks and a structural equation model of determinants of visitor satisfaction - Janfusan, Fancyworld, Taiwan
Ryan, Chris
;
Shuo, Yeh Sam Shih
;
Huan, Tzung-cheng
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10008656865
Saved in:
28
Examining the festival attributes that impact visitor experience, satisfaction and re-visit intention
Cole, Shu Tian
;
Chancellor, H. Charles
- In:
Journal of vacation marketing : an international journal
15
(
2009
)
4
,
pp. 323-333
Persistent link: https://www.econbiz.de/10003905415
Saved in:
29
Culinary tourism : satisfaction with a culinary event utilizing importance-performance grid analysis
Smith, Sylvia
;
Costello, Carol
- In:
Journal of vacation marketing : an international journal
15
(
2009
)
2
,
pp. 99-110
Persistent link: https://www.econbiz.de/10003830903
Saved in:
30
An examination of tourists' attitudinal and behavioral loyalty : comparison between domestic and international tourists
Mechinda, Panisa
;
Serirat, Sirivan
;
Gulid, Nak
- In:
Journal of vacation marketing : an international journal
15
(
2009
)
2
,
pp. 129-148
Persistent link: https://www.econbiz.de/10003830914
Saved in:
31
Measuring tourist satisfaction by attribute and motivation : the case of a nature-based resort
Meng, Fang
;
Tepanon, Yodmanee
;
Uysal, Muzaffer
- In:
Journal of vacation marketing : an international journal
14
(
2008
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10003682740
Saved in:
32
Measuring tourist satisfaction : a factor-cluster segmentation approach
Andriotis, Konstantinos
;
Agiomirgianakis, George M.
; …
- In:
Journal of vacation marketing : an international journal
14
(
2008
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10003745604
Saved in:
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