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~subject:"Dienstleistungsqualität"
~subject:"Betriebliche Kennzahl"
~isPartOf:"The international journal of productivity and performance management : IJPPM"
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Search: subject_exact:"KPI (Key performance indicator)"
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Dienstleistungsqualität
Betriebliche Kennzahl
Performance measurement
146
Performance-Messung
146
Performance management
41
Performance-Management
40
Balanced Scorecard
25
Balanced scorecard
25
Firm performance
24
Lieferkette
24
Supply chain
24
Unternehmenserfolg
24
Bibliometrics
13
Bibliometrie
13
Measurement
10
Industrie
8
Manufacturing industries
8
Nonprofit organization
8
Nonprofit-Organisation
8
Performance
8
Sustainability
8
Financial ratio
7
Quality management
7
Qualitätsmanagement
7
Strategic management
7
Strategisches Management
7
Canada
6
Großbritannien
6
Hospital
6
Human Resource Management
6
KMU
6
Kanada
6
Krankenhaus
6
Messung
6
Nachhaltigkeit
6
Performance measures
6
Personalmanagement
6
SME
6
Thailand
6
United Kingdom
6
Benchmarking
5
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English
9
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Agyei-Mensah, Ben
1
Baird, Kevin
1
Bartolini, Monica
1
Brun, Alessandro
1
Cagnazzo, Luca
1
Chae, Seong Wook
1
Chatzoglou, Prodromos
1
Chatzoudes, Dimitrios
1
Diamantidis, Anastasios
1
Halachmi, Arie
1
Lee, Heeseok
1
Park, Sungbum
1
Raffoni, Anna
1
Silvi, Riccardo
1
Taticchi, Paolo
1
Tee, Kong Fah
1
Visani, Franco
1
Vraimaki, Eftichia
1
Zamzulaila Zakaria
1
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The international journal of productivity and performance management : IJPPM
The service industries journal
19
Benchmarking : an international journal ; BIJ
14
International journal of services and operations management
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of quality & reliability management
12
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
11
International journal of productivity and quality management : IJPQM
11
International journal of hospitality management
10
The international journal of productivity and performance management
10
SpringerLink / Bücher
9
Journal of business research : JBR
8
International journal of contemporary hospitality management
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
Tourism management : research, policies, practice
7
Finance research letters
6
International journal of economics and finance
6
International journal of production economics
6
International journal of quality and service sciences
6
The TQM journal : the international review of organizational improvement
6
European journal of operational research : EJOR
5
Health care management review : HCM review
5
International journal of business excellence
5
Journal of hospitality marketing & management
5
Journal of retailing and consumer services
5
Lehrbuch
5
Measuring business excellence : the journal of organizational performance management
5
Total quality management & business excellence
5
Business horizons
4
Gabler Edition Wissenschaft
4
International business and economics research journal
4
International journal of business information systems : IJBIS
4
International journal of business performance management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
International journal of production research
4
International journal of services and standards
4
Jahrbuch für Controlling und Rechnungswesen
4
Long range planning : LRP ; international journal of strategic management
4
Public management review
4
The journal of services marketing
4
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ECONIS (ZBW)
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1
The effectiveness of strategic performance measurement systems
Baird, Kevin
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10011647363
Saved in:
2
Rethinking balanced scorecard (BSC) measures : formative versus reflective measurement models
Park, Sungbum
;
Lee, Heeseok
;
Chae, Seong Wook
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10011647507
Saved in:
3
Divisional performance measurement in the retail financial service sector : an empirical study
Agyei-Mensah, Ben
- In:
The international journal of productivity and …
66
(
2017
)
2
,
pp. 180-195
Persistent link: https://www.econbiz.de/10011661637
Saved in:
4
A cultural approach of embedding KPIs into organisational practices
Zamzulaila Zakaria
- In:
The international journal of productivity and …
64
(
2015
)
7
,
pp. 932-946
Persistent link: https://www.econbiz.de/10011455812
Saved in:
5
The practice of strategic performance measurement systems : models, drivers and information effectiveness
Silvi, Riccardo
;
Bartolini, Monica
;
Raffoni, Anna
; …
- In:
The international journal of productivity and …
64
(
2015
)
2
,
pp. 194-227
Persistent link: https://www.econbiz.de/10010530089
Saved in:
6
Identifying critical performance indicators and suitable partners using a benchmarking template
Tee, Kong Fah
- In:
The international journal of productivity and …
64
(
2015
)
3
,
pp. 434-450
Persistent link: https://www.econbiz.de/10011279613
Saved in:
7
Service quality in the public sector : the case of the Citizen's Service Centers (CSCs) of Greece
Chatzoglou, Prodromos
;
Chatzoudes, Dimitrios
;
Vraimaki, …
- In:
The international journal of productivity and …
62
(
2013
)
6
,
pp. 583-605
Persistent link: https://www.econbiz.de/10009774482
Saved in:
8
Imagined promises versus real challenges to public performance management
Halachmi, Arie
- In:
The international journal of productivity and …
60
(
2011
)
1
,
pp. 24-40
Persistent link: https://www.econbiz.de/10008938137
Saved in:
9
The role of performance measurement systems to support quality improvement initiatives at supply chain level
Cagnazzo, Luca
;
Taticchi, Paolo
;
Brun, Alessandro
- In:
The international journal of productivity and …
59
(
2010
)
2
,
pp. 163-185
Persistent link: https://www.econbiz.de/10003942484
Saved in:
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