Suárez-Barraza, Manuel F.; Dahlgaard-Park, Su Mi; … - In: International Journal of Quality and Service Sciences 8 (2016) 3, pp. 377-394
Purpose Muda is a Japanese term literally meaning futility, uselessness, idleness, superfluity, waste, wastage or wastefulness. The term was introduced by the Japanese engineer Taiichi Ohno of Toyota Motor Corporation in the 1960s. Therefore, reducing and minimizing Muda is an effective way to...