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person:"Andronikidis, Andreas"
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Search: subject_exact:"Kfz-Handwerk"
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Automotive services industry
2
Dienstleistungsqualität
2
Kfz-Gewerbe
2
Service quality
2
Customer satisfaction
1
Greece
1
Griechenland
1
Griechenland (Nord)
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Kundenzufriedenheit
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Measurement
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Messung
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Northern Greece
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Andronikidis, Andreas
Zettelmeyer, Florian
19
Diez, Willi
14
Silva-Risso, Jorge M.
12
Brachat, Hannes
11
Busse, Meghan R.
10
Garicano, Luis
9
Scott Morton, Fiona
8
Tsuru, Tsuyoshi
8
Arruñada, Benito
6
Bauer, Hans H.
6
Freyssenet, Michel
6
Mallad, Heike
6
Schneider, Henry S.
6
Vázquez, Luis
6
Decker, Alexander
5
Herrmann, Andreas
5
Kaplan, Steven N.
5
Meinig, Wolfgang
5
Rauner, Felix
5
Reindl, Stefan
5
Rühl, Günter
5
Uehara, Katsuhito
5
Wagner, Erwin
5
Ōwan, Hideo
5
Borchert, Margret
4
Dupor, Bill
4
Grunewald, Andreas
4
Huber, Frank
4
Israeli, Ayelet
4
Knittel, Christopher R.
4
Merchant, Kenneth A.
4
Proff, Heike
4
Salz, Tobias
4
Schmitz, Gertrud
4
Van der Stede, Wim A.
4
Vine, Daniel J.
4
Waibel, Christian
4
Warmerdam, John
4
Andersen, Karsten B.
3
Arryn, Peter
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International journal of services, economics and management
1
Journal of marketing management : MM
1
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ECONIS (ZBW)
2
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1
Verifying alternative measures of the service-quality construct: consistence and contradictions
Andronikidis, Andreas
;
Bellou, Victoria
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 570-587
Persistent link: https://www.econbiz.de/10003995643
Saved in:
2
Perceived service quality and patronage behaviour in the auto-repair industry
Andronikidis, Andreas
;
Bellou, Victoria
;
Vasiliadis, Chris
- In:
International journal of services, economics and management
1
(
2007/09
)
2
,
pp. 196-207
Persistent link: https://www.econbiz.de/10003898870
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