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~isPartOf:"International journal of services and operations management"
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Automotive services industry
3
Kfz-Gewerbe
3
Bicycle
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Customer satisfaction
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Customer service
1
Customer value
1
Dienstleistungsqualität
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India
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Bagodi, Virupaxi
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Garg, Suresh
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Mahanty, Biswajit
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Rajagopal
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Sharma, Rishu
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International journal of services and operations management
The second automobile revolution : trajectories of the world carmakers in the 21st century
23
Working paper / National Bureau of Economic Research, Inc.
15
SpringerLink / Bücher
14
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
12
Grundlagen der Automobilwirtschaft : das Standardwerk der Automobilbranche
7
International journal of automotive technology and management : IJATM
7
NBER Working Paper
7
NBER working paper series
7
Unternehmensführung
7
Business-Profi
6
Discussion paper series / A / Institute of Economic Research
6
FORCE - Formation continue en Europe
6
Autohaus
5
Europäische Hochschulschriften / 5
5
Jahrbuch der Absatz- und Verbrauchsforschung
5
Management-Profi
5
The journal of structured finance
5
Hamburger Schriften zur Marketingforschung
4
Handbuch Automobilbanken : Finanzdienstleistungen für Mobilität
4
The American economic review
4
Dortmunder Diskussionsbeiträge zur Wirtschaftspolitik
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Finanzierung, Leasing, Factoring : FLF
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Gabler Edition Wissenschaft
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Handelsforschung
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Journal of business economics : JBE
3
Journal of international marketing and marketing research
3
Orientierungen zur Wirtschafts- und Gesellschaftspolitik
3
Reihe: Management-Know-how / M : praxisnah und aktuell
3
Research
3
Services marketing quarterly
3
The journal of industrial economics
3
Verkaufs-Profi
3
Applied economics letters
2
Arbeitspapier / Institut für Automobilwirtschaft (IFA) an der Fachhochschule Nürtingen
2
Audi-Dissertationsreihe
2
Autohaus : wer uns liest, führt
2
Autohaus Buch & Formular
2
Behavioral Branding : wie Mitarbeiterverhalten die Marke stärkt
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Betriebs-Berater : BB
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Performance optimisation of automobile service centre using Taguchi approach
Sharma, Rishu
;
Garg, Suresh
- In:
International journal of services and operations management
12
(
2012
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10009570268
Saved in:
2
Desingning and pre-testing a questionnaire for two-wheeler services
Bagodi, Virupaxi
;
Mahanty, Biswajit
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 348-377
Persistent link: https://www.econbiz.de/10009376028
Saved in:
3
Effects of customer services efficiency and market effectiveness on dealer performance
Rajagopal
- In:
International journal of services and operations management
5
(
2009
)
5
,
pp. 575-594
Persistent link: https://www.econbiz.de/10003884853
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